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Web Content Article · By Gilbert Schwartmann On May 13, 2020 5:04 AM

Thanks to personalized content and a user-friendly e-commerce space, Terres Inovia is modernizing its image and shifting its focus to end users.

Document · By Emily Liu On May 12, 2020 10:15 AM

3 Ways to Enhance Your Digital Customer Service Strategy Guide and Best Practices 1 Introduction With the majority of businesses having to close down their in-person operations during the...

Document · By Emily Liu On Apr 17, 2020 10:23 AM

Five Useful Principles to Advance Your B2B E-Commerce Communication During (And Beyond) a Crisis liferay.com | 1 Are You Communicating Effectively With Your B2B Buyers? In today’s...

Document · By Christine Reyes On Sep 26, 2019 9:55 AM

B2B Customer Experience Benchmark Report How do e-commerce leaders rank the most important elements of customer experience? 1 Overview It’s undeniable — better customer experiences are...

Document · By Emily Liu On Jun 19, 2019 7:39 AM

6 Crucial Technologies for Successful Personalization at Scale 1 It’s already challenging enough for businesses to be able to stand out and differentiate themselves amidst cut-throat...

Document · By Sarah Stone On May 6, 2019 9:16 AM

Welcoming the Omnichannel Insurer’s Arrival: A Look at the Insurance Industry’s Next Digital Move 1 Omnichannel is no longer just a tech industry buzzword. Insurers are increasingly ...

Document · By Emily Liu On Apr 12, 2019 11:36 AM

LEVER- AGING AI Leveraging AI to Increase Efficiency and Improve the B2B Customer Experience. Sponsored by: A 2019 B2B Online Report 2 AI is one of the most popular buzzwords...

Web Content Article · By Taru Pöllänen On Feb 20, 2019 4:49 AM

The new customer portal, modern and accessible 24/7, simplifies the day-to-day life of 3,000 helicopter operators and boosts their operational efficiency.

Web Content Article · By Allen Ziegenfus On Oct 5, 2018 10:22 AM

A new self service portal transforms customer support for telecom company

Document · By Clarissa Ivens On Aug 4, 2017 1:36 PM

The Omnichannel Approach A Business Imperative for Your Audience Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Consumers Are Already...

Document · By Sarah Heiniger On May 2, 2017 7:27 PM

Digital Experience Platforms: Helping Government Become Department of the Citizen 1 Putting Constituents at the Centre of Digital Services Big changes can be extraordinarily rewarding,...

Document · By Christine Reyes On Oct 25, 2016 1:26 PM

Four Strategies to Transform Your Customer Experience 1 The Convergence of Digital and Physical In a study conducted by Gartner for CMOs, 98% of respondents affirmed that the online and...

Document · By Rebecca Shin On Aug 1, 2016 11:56 AM

1 liferay.com One customer experience. Everywhere. With so many choices for today’s consumers a click or swipe away, the companies that stand out will be those who deliver highly personalized ...

Document · By Rebecca Shin On Jul 28, 2016 2:45 PM

Engage Existing Customers: Four Key Strategies 1 The New Challenge for Companies For digital businesses, brand loyalty is no longer a given in today’s competitive landscape. Increasingly,...

Document On Mar 4, 2016 3:47 PM

Three Key Strategies for Consistent Customer Experience 11 The Problem and Potential of Connectivity Companies trying to thrive in the 21st century are faced with an interesting paradox....

Document On Mar 4, 2016 3:31 PM

Omnichannel: More Than a Buzzword for Banks Table of Contents Omnichannel Banking Has Arrived � � � � � � � � � � � � � � � � � � � 1 The Need to Increase Revenue � � � � � � � � � � � � � �...

Page · By Christoph Ebert On Dec 22, 2021 3:17 AM

Key Takeaways LÖSUNGEN von Liferay Ready to see what Liferay can do? Insurance Customer Portal Partner Portal See Liferay in action Request a Live Demo Implementation When Merkur's corporate...

Page · By Lea Michel On Jul 5, 2022 1:01 AM

Results The parcIT customer portal was an important and frequently used point of contact with direct customers. However, the existing download archive and limited number of decentralized tools for...

Page · By Madison Stier On Nov 11, 2022 12:04 PM

Recommended Content for You Request a Demo Why Self-Service is Essential for Customer Web Portals Learn how to improve customer experience and support efficiency by implementing a customer...

Page · By Emily Liu On Jun 28, 2021 8:34 AM

Challenges Moving to a new platform is always challenging. However, [the] Liferay implementation has empowered us to deliver a solution with [a] good customer experience. Ashwani Aggarwal Vice...