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Blogs Entry · By Yotam Levy On Sep 29, 2025 8:39 AM

Click to apply. Upload an ID. Re-enter details the company already has. What was meant to be a shortcut starts to feel like extra work. People bounce between screens, fix avoidable errors, and...

Document · By Christoph Ebert On Mar 28, 2024 10:43 AM

Build Digital Experiences, Your Way with Liferay DXP liferay.com | 2 Unparalleled Flexibility: Don’t Settle for Less Why should you compromise in one of the most critical areas of your...

Blogs Entry · By Lea Michel On Feb 14, 2024 12:12 AM

Škoda Auto, the Czech carmaker was founded in 1895, when it started making bicycles under the Laurin & Klement brand (named after its founders Václav Laurin and Václav Klement). Their first car was...

Blogs Entry · By Marta Dueñas González On May 11, 2023 5:24 AM

Note: This article was last updated on September 3, 2025, to ensure all information is up-to-date.   Key Takeaways Rising expectations, falling trust: Citizens increasingly want digital,...

Blogs Entry · By Marta Dueñas González On Mar 1, 2023 3:48 AM

In a context where the Private Sector is having a great influence on all of us, expectations are rising and we expect to have the same capabilities as citizens, businesses, or public employees in...

Blogs Entry · By Diana Rojas On Feb 27, 2023 12:13 PM

Business resilience and customer-centric experience are two of the biggest challenges most industries are facing since digitalization became part of our day-to-day routine. The economically active...

Blogs Entry · By Abigail Pettit On Feb 9, 2023 7:46 AM

1. Your Customer Service Team is Overwhelmed. Customers are submitting more tickets or calls than your customer service team can handle, many of which for what should be straightforward...

Blogs Entry · By Marta Dueñas González On Nov 16, 2022 5:15 AM

Public administration recently experienced unprecedented digital acceleration due to the pandemic, which created a period of urgency for the implementation of online services. Now, the challenge is...

Blogs Entry · By Marta Dueñas González On Oct 24, 2022 3:45 AM

Fallen Behind Around the world, central and local governments are struggling with providing digital public services. To move towards digital-first models, it is necessary to know where to start and...

Document · By Emily Liu On Feb 28, 2022 5:35 PM

5Ways to Use Customer Engagement to Increase Profitability liferay.com | 2 How to Increase Long-Term Profitability B2B sellers are encountering numerous roadblocks in their efforts to ...

Document · By Christoph Ebert On Feb 18, 2022 5:33 AM

5MANUFACTURING EXCELLENCE 5 Inspiring B2B Solutions Built with liferay.com | 1 By 2023, manufacturers will double digital revenue, compared to 2020. Spending on digital transformation...

Blogs Entry · By Jason Chang On Jan 31, 2022 4:03 PM

Continued Post-Pandemic Market Uncertainty It’s an understatement to say that the wealth management industry is in the midst of significant change. Between digital transformation and the Great...

Document · By Jason Chang On Aug 4, 2021 10:24 AM

Outpacing Disruption: 3 Strategies for Mid-Market Wealth Managers 1 An Uncertain Future for the Mid-Market Mid-market firms have built great brands, differentiated from the mega-managers,...

Document · By Jason Chang On Aug 4, 2021 10:13 AM

3 Ways Wealth Managers Can Enhance Their Digital Client Service Strategy 1 Introduction Today’s wealth management industry is at a crossroads. Incumbents who have remained relevant while...

Document · By Anabel von Keitz On May 28, 2021 8:16 AM

6 Must-Have Features for an Insurance Customer Self-Service Portal 1 Introduction According to a report from Microsoft, 90% of global customers expect brands or organizations to have an...

Document · By Trachelle Tanner On Jan 18, 2021 9:16 AM

A Coordinated Commerce Strategy for B2B Companies When companies connect commerce-enabled websites with customer, content and inventory data, sales increase, customers are happier—and sales reps...

Web Content Article · By Gilbert Schwartmann On Aug 27, 2020 9:08 AM

Hays Hays Logo.png Scaling Digital Touchpoints with Liferay Hays is the leading global specialist recruitment group, operating in 33 countries with a net fee income in 2019 of more than £1 billion....

Web Content Article · By Gilbert Schwartmann On Jul 14, 2020 11:07 AM

European Space Agency image.png Moving to a More Robust Platform Scientific research is the basis for innovation in space travel. This requires opportunities to share scientific knowledge, such as...

Document · By Imre Szabó On Jul 1, 2020 8:51 AM

Omnichannel: More Than a Buzzword for Banks Table of Contents Omnichannel Banking Has Arrived � � � � � � � � � � � � � � � � � � � 1 The Need to Increase Revenue � � � � � � � � � � � � � �...

Document · By Emily Liu On May 27, 2020 9:32 AM

How to Build Trust with Customers During Times of Crisis liferay.com | 1 Introduction In the wake of the recent pandemic, companies have to learn not only how to navigate their business but...

Web Content Article · By Gilbert Schwartmann On May 13, 2020 5:04 AM

Thanks to personalized content and a user-friendly e-commerce space, Terres Inovia is modernizing its image and shifting its focus to end users.

Document · By Emily Liu On May 12, 2020 10:15 AM

3 Ways to Enhance Your Digital Customer Service Strategy Guide and Best Practices 1 Introduction With the majority of businesses having to close down their in-person operations during the...

Document · By Emily Liu On Apr 17, 2020 10:23 AM

Five Useful Principles to Advance Your B2B E-Commerce Communication During (And Beyond) a Crisis liferay.com | 1 Are You Communicating Effectively With Your B2B Buyers? In today’s...

Document · By Christine Reyes On Sep 26, 2019 9:55 AM

B2B Customer Experience Benchmark Report How do e-commerce leaders rank the most important elements of customer experience? 1 Overview It’s undeniable — better customer experiences are...

Document · By Emily Liu On Jun 19, 2019 7:39 AM

6 Crucial Technologies for Successful Personalization at Scale 1 It’s already challenging enough for businesses to be able to stand out and differentiate themselves amidst cut-throat...

Document · By Sarah Stone On May 6, 2019 9:16 AM

Welcoming the Omnichannel Insurer’s Arrival: A Look at the Insurance Industry’s Next Digital Move 1 Omnichannel is no longer just a tech industry buzzword. Insurers are increasingly ...

Document · By Emily Liu On Apr 12, 2019 11:36 AM

LEVER- AGING AI Leveraging AI to Increase Efficiency and Improve the B2B Customer Experience. Sponsored by: A 2019 B2B Online Report 2 AI is one of the most popular buzzwords...

Web Content Article · By Taru Pöllänen On Feb 20, 2019 4:49 AM

The new customer portal, modern and accessible 24/7, simplifies the day-to-day life of 3,000 helicopter operators and boosts their operational efficiency.

Web Content Article · By Allen Ziegenfus On Oct 5, 2018 10:22 AM

A new self service portal transforms customer support for telecom company

Document · By Clarissa Ivens On Aug 4, 2017 1:36 PM

The Omnichannel Approach A Business Imperative for Your Audience Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Consumers Are Already...

Document · By Sarah Heiniger On May 2, 2017 7:27 PM

Digital Experience Platforms: Helping Government Become Department of the Citizen 1 Putting Constituents at the Centre of Digital Services Big changes can be extraordinarily rewarding,...

Document · By Christine Reyes On Oct 25, 2016 1:26 PM

Four Strategies to Transform Your Customer Experience 1 The Convergence of Digital and Physical In a study conducted by Gartner for CMOs, 98% of respondents affirmed that the online and...

Document · By Rebecca Shin On Aug 1, 2016 11:56 AM

1 liferay.com One customer experience. Everywhere. With so many choices for today’s consumers a click or swipe away, the companies that stand out will be those who deliver highly personalized ...

Document · By Rebecca Shin On Jul 28, 2016 2:45 PM

Engage Existing Customers: Four Key Strategies 1 The New Challenge for Companies For digital businesses, brand loyalty is no longer a given in today’s competitive landscape. Increasingly,...

Document On Mar 4, 2016 3:47 PM

Three Key Strategies for Consistent Customer Experience 11 The Problem and Potential of Connectivity Companies trying to thrive in the 21st century are faced with an interesting paradox....

Document On Mar 4, 2016 3:31 PM

Omnichannel: More Than a Buzzword for Banks Table of Contents Omnichannel Banking Has Arrived � � � � � � � � � � � � � � � � � � � 1 The Need to Increase Revenue � � � � � � � � � � � � � �...

Page · By Christoph Ebert On Dec 22, 2021 3:17 AM

Key Takeaways LÖSUNGEN von Liferay Ready to see what Liferay can do? Insurance Customer Portal Partner Portal See Liferay in action Request a Live Demo Implementation When Merkur's corporate...

Page · By Lea Michel On Jul 5, 2022 1:01 AM

Results The parcIT customer portal was an important and frequently used point of contact with direct customers. However, the existing download archive and limited number of decentralized tools for...

Page · By Madison Stier On Nov 11, 2022 12:04 PM

Recommended Content for You Request a Demo Why Self-Service is Essential for Customer Web Portals Learn how to improve customer experience and support efficiency by implementing a customer...

Page · By Emily Liu On Jun 28, 2021 8:34 AM

Challenges Moving to a new platform is always challenging. However, [the] Liferay implementation has empowered us to deliver a solution with [a] good customer experience. Ashwani Aggarwal Vice...

Page · By Abigail Pettit On Jan 9, 2024 12:58 PM

Background CASE STUDY | 12 MINUTE READ See Liferay in ACtion Request a Live Demo 50+ years of experience 20M+ beneficiaries 200M+ claims This company reaps the following benefits by using Liferay...

Page · By Lea Michel On May 19, 2023 5:51 AM

Related Content case study Digital Transformation from HR: Jose Cuervo Rethinks Employee Experience The world's No. 1 tequila company builds a new intranet customized for different employee...

Page · By Christoph Ebert On May 2, 2023 6:45 AM

Today, the MY Putzmeister program team operates the intranet, corporate website, and dealer and customer portal on a Microsoft Azure virtual machine. This way, all services offering content that’s...