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Document · By Imre Szabó On Jul 1, 2020 8:51 AM

Omnichannel: More Than a Buzzword for Banks Table of Contents Omnichannel Banking Has Arrived � � � � � � � � � � � � � � � � � � � 1 The Need to Increase Revenue � � � � � � � � � � � � � �...

Document · By Emily Liu On Jun 19, 2020 8:46 AM

5 Agent Engagement Strategies to Raise Carrier Profit Margins Improving Agent-Carrier Relationships 1 Introduction In a world of changing risk and uncertainty, insurers still have access to ...

Document · By Emily Liu On Jun 17, 2020 12:17 PM

3 Crucial Elements Carriers Need for Their Agent Portals 1 Introduction Insurance carriers must recognize the strategic role their agents and brokers can play in acquiring new...

Document · By Emily Liu On Jun 3, 2020 2:23 PM

Conquering 6 Common Challenges With an Engaging Digital Agent Portal liferay.com | 1 Introduction 1 2019 US Independent Insurance Agent Satisfaction Study Insurance leaders are able to...

Document · By Emily Liu On May 27, 2020 9:32 AM

How to Build Trust with Customers During Times of Crisis liferay.com | 1 Introduction In the wake of the recent pandemic, companies have to learn not only how to navigate their business but...

Document · By Emily Liu On May 22, 2020 10:13 AM

Why Self-Service is Essential for Customer Web Portals Guide and Strategies for Customer Self-Service 1 Introduction Customers are becoming more self-sufficient and empowered than ever with ...

Document · By Emily Liu On May 18, 2020 9:12 AM

How to Get Buy-In for a Customer Self-Service Web Portal Making Your Case to IT Decision Makers 1 Introduction While customer experience leaders are seeing the benefit and the need to...

Web Content Article · By Gilbert Schwartmann On May 14, 2020 8:57 PM

Alinma Tokio Marine atmc_logo.svg Growing Business through a New Digital Experience Alinma Tokio Marine had focused extensively on corporate sales, but they saw huge potential in developing their...

Web Content Article · By Gilbert Schwartmann On May 13, 2020 5:04 AM

Thanks to personalized content and a user-friendly e-commerce space, Terres Inovia is modernizing its image and shifting its focus to end users.

Document · By Emily Liu On May 12, 2020 10:24 AM

6 Best Practices for IT Leaders to Enable Effective Self-Service 1 Introduction Gartner predicts that by 2022: 85% of all customer service interactions will start with self-service. ...

Document · By Emily Liu On May 12, 2020 10:15 AM

3 Ways to Enhance Your Digital Customer Service Strategy Guide and Best Practices 1 Introduction With the majority of businesses having to close down their in-person operations during the...

Document · By Emily Liu On Apr 21, 2020 11:56 AM

Brought to you by Liferay F r o m t h e e d i t o r s o f D i g i t a l C o m m e r c e 3 6 0 CORONAVIRUS: ECOMMERCE CRISIS MANAGEMENT FOR TODAY AND TOMORROW How retailers, manufacturers...

Document · By Emily Liu On Apr 17, 2020 10:23 AM

Five Useful Principles to Advance Your B2B E-Commerce Communication During (And Beyond) a Crisis liferay.com | 1 Are You Communicating Effectively With Your B2B Buyers? In today’s...

Document · By Emily Liu On Apr 14, 2020 3:31 PM

Brought to you by Liferay F r o m t h e e d i t o r s o f D i g i t a l C o m m e r c e 3 6 0 B 2 B FLASH REPORT: HOW B2B BUYERS AND SELLERS ARE MANAGING THE CORONAVIRUS CRISIS Data,...

Blogs Entry · By Matthew Draper On Apr 16, 2018 3:31 AM

With 67% of people reporting that their standards for customer experience (CX) have never been higher, it’s no wonder that companies of all types are choosing to invest in CX. Modern, personalized...

Document · By Emily Liu On Apr 8, 2020 10:21 AM

How Global Leaders are Building Modern Intranet Solutions liferay.com | 1 Introduction Many existing intranets are not equipped to meet the needs of the modern workforce. Leaders must...

Web Content Article · By Rini Chacko On Apr 7, 2020 2:28 AM

Vodafone Business: Customer centric digital transformation with Liferay

Document · By Emily Liu On Apr 3, 2020 11:20 AM

Building Intuitive Agent Experiences with Liferay 1 Insurance leaders deliver best-in-class experiences by enabling all parties of their business ecosystem, including agents and brokers....

Web Content Article · By Emily Liu On Mar 30, 2020 8:49 AM

QAD QAD Updated Logo.png Developing for the Future with Liferay DXP As a leading provider of enterprise software and services designed for global manufacturing companies, QAD has been leveraging...

Document · By Emily Liu On Mar 9, 2020 7:36 AM

Liferay: One Platform Designed for Endless Solutions liferay.com | 1 Introduction The key to success for an enterprise in the digital era lies in the ability to deliver tailored solutions...