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Blogs Entry · By Abigail Pettit On Sep 3, 2025 6:14 PM

Key Takeaways Although the public services industry has made progress in digitalization, the sector is still slow to adopt and innovate new technologies and reach citizens effectively. The primary...

Blogs Entry · By Christoph Ebert On Dec 16, 2024 2:08 AM

When it comes to skyrocketing customer expectations, the transport and logistics sector is no exception. Gone are the days of tiresome phone calls, endless email chains, and a lack of transparency...

Blogs Entry · By Lea Michel On Oct 20, 2024 1:19 AM

Central and Eastern Europe is abuzz with digital transformation. For this first edition of our new interview series, Partner Pulse, we've asked Liferay partners bitlife and Webtown about their take...

Blogs Entry · By Abigail Pettit On Jul 2, 2024 1:07 PM

Note: This article was last updated Oct 2025. Key Takeaways Over 1200+ customers around the world use Liferay DXP as the single platform to streamline their tech stack, as its native capabilities,...

Blogs Entry · By Christoph Ebert On Mar 19, 2024 7:00 AM

In a digital-first world, your customers have become accustomed to immediate access to information and seamless experiences. They demand quick responses and resolutions to their inquiries or issues...

Blogs Entry · By Abigail Pettit On Nov 21, 2023 8:41 AM

Generative AI and Large Language Models (LLMs) are playing a revolutionary role in transforming Content Management Systems (CMS). This transformation is more than a mere trend; it represents a...

Blogs Entry · By Christoph Ebert On Oct 17, 2023 7:37 AM

Self-service client portals offer financial customers convenient 24/7 access to a wealth of information and essential services – all consolidated onto a single, user-friendly platform. This...

Blogs Entry · By Anabel von Keitz On Apr 4, 2023 2:15 AM

Keeping customers happy is essential to maintaining a healthy business. But recent disruptions like the global pandemic and economic uncertainty have made that harder than ever to achieve as...

Blogs Entry · By Christoph Ebert On Mar 1, 2023 1:01 AM

In today’s highly dynamic and competitive marketplace, it’s crucial for manufacturers to be agile and adaptable in order to succeed. Manufacturing organizations need to be able to respond quickly...

Blogs Entry · By Diana Rojas On Feb 27, 2023 12:13 PM

Business resilience and customer-centric experience are two of the biggest challenges most industries are facing since digitalization became part of our day-to-day routine. The economically active...

Blogs Entry · By Christoph Ebert On Feb 7, 2023 6:35 AM

In recent years, few technology innovations have created the amount of buzz and hype that currently surrounds ChatGPT, the conversational AI created by OpenAi. And it doesn’t take long to realize...

Blogs Entry · By Christoph Ebert On Jan 30, 2023 6:32 AM

For companies in the manufacturing sector, product alone is no longer a sufficient differentiator. While current B2B preferences are shifting toward a more B2C-like experience, it’s becoming...

Blogs Entry · By Marta Dueñas González On Nov 16, 2022 5:15 AM

Public administration recently experienced unprecedented digital acceleration due to the pandemic, which created a period of urgency for the implementation of online services. Now, the challenge is...

Blogs Entry · By Marta Dueñas González On Oct 24, 2022 3:45 AM

Fallen Behind Around the world, central and local governments are struggling with providing digital public services. To move towards digital-first models, it is necessary to know where to start and...

Blogs Entry · By Sylvina Luu On Oct 19, 2022 10:38 PM

In today’s complicated ecommerce landscape, managing orders has become an impressive feat for any business, and the pandemic has only accelerated the boom in ecommerce sales. According to Insider...

Blogs Entry · By Christoph Ebert On Sep 19, 2022 6:22 AM

Every industry has a unique relationship with digital transformation, but manufacturing brings truly unrivaled requirements to the table. After all, manufacturers are responsible for creating and...

Blogs Entry · By Sylvina Luu On Sep 8, 2022 4:03 PM

According to Gartner, 77% of B2B buyers state that their latest purchase was complex or difficult. So there’s a clear opportunity to be taken advantage of, if you can implement a seamless B2B...

Blogs Entry · By Sylvina Luu On Sep 2, 2022 12:17 AM

What is A/B testing and how can you employ it successfully? Online engagement acts as a key measurement of success in the modern B2B marketplace and there are several ways this can be tracked. The...

Blogs Entry · By Christoph Ebert On Aug 29, 2022 4:57 AM

In today’s manufacturing industry, product alone often isn’t enough to stand out from the crowd anymore. Modern buyer behaviors are changing, with many preferring a B2C-like experience. It’s...

Blogs Entry · By Christoph Ebert On Aug 25, 2022 2:53 AM

Manufacturing is one of the most important industries in the global economy. Although manufacturers face challenges other companies may never have to imagine, their customers have many of the same...

Blogs Entry · By Sylvina Luu On Jul 7, 2022 8:06 PM

You may have heard the term customer journey analytics before. You may well also be doing the majority of your tracking via Google Analytics. While this is a great first step to tracking your...

Blogs Entry · By Matthew Draper On Apr 16, 2018 3:31 AM

With 67% of people reporting that their standards for customer experience (CX) have never been higher, it’s no wonder that companies of all types are choosing to invest in CX. Modern, personalized...