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Blogs Entry · By Sylvina Luu On Apr 8, 2021 12:37 PM

As a result of the global pandemic in 2020, the workplace has changed drastically. With many employees being made redundant and companies forced to move their employees to remote work, there has...

Blogs Entry · By Emily Liu On Mar 31, 2021 9:09 AM

Manufacturers are all too accustomed to change. Over the past decade, the industry has been faced with disruption from big data, Industry 4.0, and now, COVID-19. And while it seems like...

Blogs Entry · By Sylvina Luu On Mar 25, 2021 10:24 AM

Recent trends in digital content and customer experience have seen the marketing technology (MarTech) stack grow in both capabilities and complexity. Solutions such as a digital experience platform...

Blogs Entry · By Sylvina Luu On Mar 25, 2021 10:18 AM

The B2B commerce landscape has shifted dramatically over the recent years and there has been a significant increase in the adoption of digital platforms. With the growing need to tailor the user...

Blogs Entry · By Emily Liu On Mar 24, 2021 5:43 AM

Note: This article was last updated September 2025. Key Takeaways DXPs (Digital Experience Platforms) emerged due to the need for both CMS and portal functionality to meet changing customer...

Blogs Entry · By Emily Liu On Mar 26, 2021 9:44 AM

It’s dangerous to go on your journey to deliver excellent digital experiences alone! Take this list and analysis of the major Digital Experience Platform (DXP) vendors to guide your exploration. A...

Blogs Entry · By Sylvina Luu On Mar 17, 2021 8:39 PM

Imagine if your employees came together to share knowledge on their areas of expertise, offered to dive deep into their skill sets, and constantly helped their team to learn and grow. This culture...

Blogs Entry · By Sylvina Luu On Mar 17, 2021 8:11 PM

With the recent challenges brought about the COVID-19 pandemic, companies have been forced to adapt in order to thrive. This has resulted in a growing digital divide between businesses but how can...

Blogs Entry · By Sylvina Luu On Mar 10, 2021 4:17 PM

Increasing employee efficiency leads to greater levels of output with the same amount of resources. This is a key factor in achieving workplace goals and results, helping businesses to reduce...

Blogs Entry · By Sylvina Luu On Mar 10, 2021 3:59 PM

User experience (UX) incorporates every aspect of the interactions that end users have with a business. With the increasing prevalence of digital devices in the modern world, the ever evolving...

Blogs Entry · By Sylvina Luu On Mar 3, 2021 9:56 PM

Many companies find it difficult to achieve a strong, data-driven culture and aren’t using data as the basis for their decision making. While there are many challenges involved in making this shift...

Blogs Entry · By Sylvina Luu On Mar 3, 2021 9:46 PM

The digital economy has been on the rise for a number of years now, but the COVID-19 pandemic in 2020 saw the adoption of digital solutions accelerate at an exponential rate, with many businesses...

Blogs Entry · By Emily Liu On Feb 24, 2021 8:42 AM

This past year, we’ve had to trade in our commutes to the office and lunch with coworkers for make-shift home offices and loungewear. This mass transition to remote working has forced organizations...

Blogs Entry · By Sylvina Luu On Feb 24, 2021 10:35 AM

While government agencies have not historically been early adopters of technology, many of the recent events have proven that traditional systems of governance may no longer be enough to cope with...

Blogs Entry · By Sylvina Luu On Feb 24, 2021 10:10 AM

Even though traditional intranets have been focused on improving collaboration and communication, especially in light of remote working, intranets can play a key role in increasing employee...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:43 AM

We’re pleased to announce that Liferay has received the highest scores in the 2021 Critical Capabilities for Digital Experience Platforms (DXPs) among evaluated vendors for both B2B and B2E...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:45 AM

Employee engagement can have a tangible impact on your bottom line - from recruitment costs to the experience delivered to your customers, it’s a critical part of any organisation. But how do you...

Blogs Entry · By Sylvina Luu On Feb 2, 2021 2:14 PM

In the late 1960s, the phenomenon we now know so well as the internet was officially born in universities – Stanford and UCLA to be precise. Fast forward to 2020 and educational institutions,...

Blogs Entry · By Emily Liu On Jan 28, 2021 1:48 AM

We’re honored to be recognized again as a Leader in the 2021 Gartner Magic Quadrant for Digital Experience Platforms. This inclusion extends Liferay’s record as the only 11-time Leader since the...

Blogs Entry · By Emily Liu On Jan 28, 2021 6:38 AM

The enterprise cloud computing market has evolved a lot in 2020. Companies are continuing to move workloads from on-premise to the cloud at a rapid pace. At the same time, we see an increase in the...

Blogs Entry · By Sylvina Luu On Jan 27, 2021 8:25 AM

If you’re in the digital space, personalising campaigns is an effective way to get good results. While personalisation can be done in a range of ways, are the results generated worth the amount of...

Blogs Entry · By Sylvina Luu On Jan 26, 2021 3:59 PM

It’s no surprise companies are struggling to connect with customers in the new virtual world that’s been forced upon the workforce due to coronavirus. But how are businesses continuing to connect...

Blogs Entry · By Sylvina Luu On Jan 26, 2021 12:59 PM

The way we conduct business has changed in a drastic way this year as a direct result of the COVID-19 pandemic. While the consumer side of this fundamental shift in behaviour tends to receive the...

Blogs Entry · By Sylvina Luu On Jan 21, 2021 8:27 AM

In today’s competitive commercial environment, organisations across the globe understand the importance of hiring, developing and retaining the talent within their organisation. As CEOs and HR...

Blogs Entry · By Sylvina Luu On Jan 19, 2021 9:45 AM

Our daily lives are increasingly shifting towards digital solutions, from how we order our coffee in the morning to how we conduct our daily meetings. Therefore, it comes as no surprise that...

Blogs Entry · By Sylvina Luu On Jan 20, 2021 7:53 AM

As an established digital experience leader, Liferay’s DXP is designed to encourage positive customer experiences. Driving growth, companies across the globe have achieved alignment with Liferay,...

Blogs Entry · By Sylvina Luu On Jan 14, 2021 4:24 PM

Just a few years ago, developing and managing content for a website was a lot simpler. The vast majority of online users were on desktop computers – as a marketer, you could reach everyone using a...

Blogs Entry · By Casey Robilliard On Jan 12, 2021 8:43 AM

If you want to improve customer satisfaction, engagement and retention, it’s crucial that you understand what your product or service can offer and how you're maximising its potential for the...

Blogs Entry · By Sylvina Luu On Jan 14, 2021 11:12 AM

Many companies prioritise the happiness of their customers and use it as an indication of their success, but often neglect the impact employee experience can have on overall customer satisfaction....

Blogs Entry · By Emily Liu On Dec 15, 2020 7:41 AM

When we were looking ahead to the future of B2B customer experience last year, we could have never foreseen the massive changes ahead. Many businesses had to quickly change their entire business...

Blogs Entry · By Emily Liu On Dec 14, 2020 1:43 AM

As we wrap up the year, many of us will not be able to celebrate the holidays as usual: hunting for a carefully hidden elf in our Los Angeles office, cheering with wine and panettone in our...

Blogs Entry · By Emily Liu On Dec 14, 2020 8:58 AM

Personalization is not a new concept; however, it’s one that businesses are expected to deliver and compete on. But now businesses are expected to take personalization to the next level, with...

Blogs Entry · By Emily Liu On Dec 7, 2020 8:15 AM

This year has been difficult for many, but as we eagerly await for better, healthier days to come, we want to take this holiday season to reflect back on the many things we’re grateful for in an...

Blogs Entry · By Emily Liu On Nov 23, 2020 7:46 AM

Across industries 81% of customers attempt to solve their own questions first before reaching out to a live representative, according to Harvard Business Review. What these customers are met with...

Blogs Entry · By Emily Liu On Nov 17, 2020 2:03 AM

What is Digital Self-Service? Digital self-service or self-service is the overarching term for customer service tactics that empower users to independently resolve issues or answer questions...

Blogs Entry · By Emily Liu On Sep 2, 2020 5:12 AM

The early 2000s brought us MySpace, the iPod, and The Lord of the Rings movie franchise. At the same time, one developer would also create a framework that could produce multiple websites in a...

Blogs Entry · By Emily Liu On Oct 8, 2020 5:20 AM

On October 9th, 2018 we published a press release announcing the launch of Liferay DXP Cloud. Since then, a lot of things happened and we are excited to celebrate our 2-year anniversary today....

Blogs Entry · By Emily Liu On Oct 4, 2019 4:46 AM

According to Forrester Research, 57% of B2B executives said that their top planned technology investment was for an e-commerce platform; however, deciding which solution to invest in can be...

Blogs Entry · By Parneet Kaur On Oct 2, 2020 1:11 AM

Does the term “intranet” conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need? According to Forrester, this poor user...

Blogs Entry · By Emily Liu On Jan 23, 2020 2:54 AM

Even though employees may be present at the office, they might not be putting energy or passion into their work. These disengaged employees are more common than one may think; more than half of...