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Blogs Entry · By Emily Liu On Sep 4, 2020 3:13 AM

Does the term “intranet” conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need? According to Forrester, this poor user...

Blogs Entry · By Emily Liu On Sep 8, 2020 2:24 AM

As if manufacturers weren’t already concerned about evolving technologies and industry standards, COVID-19 has only added more pressure to search for ways to protect their businesses from further...

Blogs Entry · By Emily Liu On Aug 24, 2020 6:09 AM

Federal agencies are being held to the same standards of engaging digital experiences as those found on consumer sites. With the 21st Century Integrated Experience Act (IDEA), it’s mandatory that...

Blogs Entry · By Matthew Draper On Aug 23, 2018 4:10 AM

As modern customers gain greater control over their own experiences and become less likely to be influenced by online vendors, companies must change their approach to digital commerce. Much like...

Blogs Entry · By Emily Liu On Jul 9, 2020 3:33 AM

B2B e-commerce continues to grow. Since 2018, electronic channels have accounted for over 50% of business to business transactions and over $1 trillion dollars in sales. Over 75% of distributors...

Blogs Entry · By Emily Liu On Jun 4, 2020 9:27 AM

The verdict is in: while many businesses understand the importance of digital customer experience, government institutions have been slow to implement similar tactics for their customers: citizens....

Blogs Entry · By Emily Liu On May 26, 2020 5:17 AM

In the midst of the uncertainties caused by COVID-19, we have still seen so much good. We are constantly amazed by what our innovative teams and customers have been able to accomplish in these...

Blogs Entry · By Emily Liu On Apr 23, 2020 10:07 AM

Intranets are the unsung heroes of successful enterprises. An effectively designed intranet can not only improve corporate communications and enable employee collaboration but also optimize...

Blogs Entry · By Emily Liu On Apr 19, 2020 4:54 AM

With the global health and economic situation developing quickly, here is an update on how Liferay is responding to the crisis. In one of our company-wide meetings last year, I talked about how...

Blogs Entry · By Matthew Draper On Apr 16, 2018 3:31 AM

With 67% of people reporting that their standards for customer experience (CX) have never been higher, it’s no wonder that companies of all types are choosing to invest in CX. Modern, personalized...

Blogs Entry · By Sarah Stone On Oct 15, 2019 9:08 AM

The B2B customer experience (CX) has fundamentally shifted due in large part to expectations set by the scale and frequency of B2C experiences. Fluent in the world of online shopping, consumers...

Blogs Entry · By Parneet Kaur On Apr 27, 2020 7:42 PM

It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:56 AM

Many challenges are making it hard for companies that rely on B2B selling models to drive growth. However, with the following five e-commerce strategies, B2B commerce leaders can leverage...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:56 AM

Many challenges are making it hard for companies that rely on B2B selling models to drive growth. However, with the following five e-commerce strategies, B2B commerce leaders can leverage...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:00 PM

It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...

Blogs Entry · By Emily Liu On Feb 20, 2020 2:04 AM

The buzz around the emerging trend of servitization has left many manufactuers wondering, “what is servitization and why is it important?” The definition of servitization is the shifting of...

Blogs Entry · By Christine Reyes On Oct 26, 2017 4:30 AM

Years of research on digital transformation have shown that success rates of these projects tend to be very low; less than 30% actually succeed. It can be especially challenging for companies with...

Blogs Entry · By Sarah Heiniger On Jan 12, 2020 9:13 AM

How much does a single negative experience cost your business? Research has shown that people are willing to pay on average $1,506 to cancel contracts early, due to a single bad experience. In...

Blogs Entry · By Parneet Kaur On Mar 18, 2020 11:58 PM

While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalised and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...

Blogs Entry · By Emily Liu On Jan 7, 2020 9:54 AM

While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalized and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...

Blogs Entry · By Emily Liu On Nov 7, 2019 9:21 AM

Delivering great digital experiences only grows more difficult year after year. Today, a single web or mobile transaction crosses an average of 35 different technology systems or components,...

Blogs Entry · By Emily Liu On Nov 5, 2019 10:11 AM

Manufacturers are increasingly being called upon to integrate customer centricity into product, customer and service life cycles. As customer expectations continue to evolve, businesses will need...

Blogs Entry · By Emily Liu On Oct 30, 2019 4:16 AM

Digital experiences in B2B commerce have been rapidly outpaced by B2C standards. While B2C companies are racing to provide more personalized and intuitive interactions, many B2B companies are still...

Blogs Entry · By Emily Liu On Oct 23, 2019 10:19 AM

Even though partner portals are meant to create opportunities to streamline sales processes, empower partners and establish competitive advantages, 80% of partner portals still end up unpopular and...

Blogs Entry · By Emily Liu On Oct 10, 2019 8:58 AM

A recent PwC report indicated that 44% of insurance leaders surveyed did not believe existing insurers would survive in their current form. The industry is shifting at a rate that threatens the...

Blogs Entry · By Christine Reyes On Jul 20, 2017 4:55 AM

When’s the last time you really measured whether your employees find value in the company intranet? Often, intranets are rolled out across enterprises and only updated as necessary — for instance,...

Blogs Entry · By Christine Reyes On Jul 20, 2017 4:32 AM

There are dozens of intranet software options available for companies, and choosing the right one can be a challenge, especially for those who are launching an intranet for the first time. Any...

Blogs Entry · By Emily Liu On Sep 27, 2019 6:36 AM

Personalization is nothing new but rather becoming the norm for customer experience. Of the millennials and GenZers polled in a recent survey, 75% expect connected processes, seamless handoffs...

Blogs Entry · By Parneet Kaur On Oct 8, 2019 9:59 PM

E-commerce in manufacturing reflects a paradigm shift from pure transactions to experience-driven commerce. Purchasing parts or products online is nothing new, but many of the legacy systems used...

Blogs Entry · By Emily Liu On Sep 12, 2019 6:42 AM

Digital assets have become a significant part of our everyday experience; we consume and interact with photos, audio files, content and ads. However, the seemingly exponential growth of these...

Blogs Entry · By Emily Liu On Sep 10, 2019 4:53 AM

E-commerce in manufacturing reflects a paradigm shift from pure transactions to experience-driven commerce. Purchasing parts or products online is nothing new, but many of the legacy systems used...

Blogs Entry · By Sarah Heiniger On Sep 5, 2019 6:54 PM

Organisations that are able to successfully implement a forms and workflow solution can realise significant cost and time savings by eliminating repetitive, manual work. While there are a number of...

Blogs Entry · By Sarah Heiniger On Aug 15, 2019 6:52 PM

Organisations today have an incredible opportunity to grow their business and cut costs if they can provide a seamless digital experience for their customers. For many organisations, though, the...

Blogs Entry · By Emily Liu On Jul 9, 2019 8:29 AM

For anyone launching an e-commerce site today, personalized product recommendations are an obvious feature to include. However, these automated experiences are not as simple as e-commerce leaders...

Blogs Entry · By Parneet Kaur On Jul 5, 2019 3:33 AM

Liferay Commerce 2.0 is packed with new features to help B2B sellers increase their revenue through more engaging customer experiences. Watch our on-demand webinar for a full tour of the new...

Blogs Entry · By Parneet Kaur On Jul 5, 2019 3:43 AM

The digital landscape is changing, and businesses with platforms that enable them to work smarter will adapt best. Today we’re excited to introduce Liferay DXP 7.2, digital experience software...

Blogs Entry · By Emily Liu On Jun 25, 2019 10:03 AM

Research from analyst firm Wikibon demonstrates that security has remained remarkably stable as the leading impediment to public cloud adoption. This is something I deal with constantly in my...

Blogs Entry · By Emily Liu On Jun 18, 2019 9:31 AM

In the digital age, the success of a business no longer comes from the efforts of a single business, rather it rests upon the interconnectivity and cooperation within a business ecosystem, a...

Blogs Entry · By Emily Liu On Jun 13, 2019 9:44 AM

The most basic duty of any government agency is to provide services to their citizens. However, citizens are increasingly interested in accessing these services online, instead of having to visit a...

Blogs Entry · By Parneet Kaur On Jul 5, 2019 3:22 AM

Note: This article was last updated September 2025. Key Takeaways A Headless CMS is a content management system with no front-end components. Instead through APIs, digital content is displayed to...