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Web Content Article · By Gilbert Schwartmann On May 13, 2020 5:04 AM

Thanks to personalized content and a user-friendly e-commerce space, Terres Inovia is modernizing its image and shifting its focus to end users.

Document · By Emily Liu On May 12, 2020 10:24 AM

6 Best Practices for IT Leaders to Enable Effective Self-Service 1 Introduction Gartner predicts that by 2022: 85% of all customer service interactions will start with self-service. ...

Document · By Emily Liu On May 12, 2020 10:15 AM

3 Ways to Enhance Your Digital Customer Service Strategy Guide and Best Practices 1 Introduction With the majority of businesses having to close down their in-person operations during the...

Document · By Emily Liu On Apr 21, 2020 11:56 AM

Brought to you by Liferay F r o m t h e e d i t o r s o f D i g i t a l C o m m e r c e 3 6 0 CORONAVIRUS: ECOMMERCE CRISIS MANAGEMENT FOR TODAY AND TOMORROW How retailers, manufacturers...

Document · By Emily Liu On Apr 17, 2020 10:23 AM

Five Useful Principles to Advance Your B2B E-Commerce Communication During (And Beyond) a Crisis liferay.com | 1 Are You Communicating Effectively With Your B2B Buyers? In today’s...

Document · By Emily Liu On Apr 14, 2020 3:31 PM

Brought to you by Liferay F r o m t h e e d i t o r s o f D i g i t a l C o m m e r c e 3 6 0 B 2 B FLASH REPORT: HOW B2B BUYERS AND SELLERS ARE MANAGING THE CORONAVIRUS CRISIS Data,...