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Document On Mar 7, 2016 2:23 PM

Open vs. Closed Source 1 Open vs. Closed Source Understanding Open Source and the Enterprise Open source is far more than “free software.” It describes a development culture — and way of...

Document On Mar 4, 2016 4:12 PM

Portal Best Practices Getting the Most From Your Portal 1 Five Best Practices to Ensure a Successful Portal Initiative Choosing the right technology is important, but organizational support...

Document On Mar 4, 2016 4:04 PM

Liferay Buyer’s Guide Checklist ii Liferay Buyer’s Guide Checklist is a companion piece to Liferay Buyer’s Guide. To download Liferay Buyer’s Guide, please visit: ...

Document On Mar 4, 2016 3:57 PM

Building for Today’s Customer 6 Essential Web Strategies for Financial Services Table of Contents Today’s Modern Bankers � � � � � � � � � � � � � � � � � � � � � � � 1 Addressing Financial...

Document On Mar 4, 2016 3:47 PM

Three Key Strategies for Consistent Customer Experience 11 The Problem and Potential of Connectivity Companies trying to thrive in the 21st century are faced with an interesting paradox....

Document On Mar 4, 2016 3:45 PM

Where to Start with Content Targeting 1 Greater Data Means More Choices Data is flooding our Internet. It seems like every item around us or action that we perform is generating some sort of...

Document On Mar 4, 2016 3:43 PM

What is a Portal? 1 What is a Portal? A portal is a web-based platform that collects information from different sources into a single user interface and presents you with the most relevant...

Document On Mar 4, 2016 3:35 PM

The Evolving Value of the Portal Table of Contents Executive Summary � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 The Rise of Platforms � � � � � � � � � � � � � � � � � � � � � � �...

Document On Mar 4, 2016 3:31 PM

Omnichannel: More Than a Buzzword for Banks Table of Contents Omnichannel Banking Has Arrived � � � � � � � � � � � � � � � � � � � 1 The Need to Increase Revenue � � � � � � � � � � � � � �...

Blogs Entry · By Martin Yan On Apr 6, 2017 4:10 AM

For many of us, the advent of mobile technology has profoundly changed our lives. It has rewired the way we socialize, shop, and do business. But in other parts of the world, especially in emerging...

Blogs Entry · By Ken Dong On Apr 3, 2017 9:10 AM

Today, providing great customer experience is a necessity. At every touchpoint along the customer journey, there is potential to make it or break it with your company. Positive interactions will go...

Blogs Entry · By Martin Yan On Apr 5, 2017 6:28 AM

Jim Robertson, Director of Digital Communications at NYU, and Andrew Gruhn, Solution Architect at sdg, presented at Liferay Symposium North America 2015. The following post is an edited transcript...

Blogs Entry · By Corbin Murakami On Apr 6, 2017 6:30 AM

Personalization is and has always been effective. Dale Carnegie once said, "a person's name is to that person the sweetest and most important sound in any language." In a sense, he was making a...

Blogs Entry · By Martin Yan On Apr 6, 2017 7:05 AM

Though every industry is different, there is something all companies are dealing with: a quickly changing sales landscape. With the rise of mobile and highly-connected customers, the days of cold...

Blogs Entry · By Henry Nakamura On Apr 3, 2017 12:02 PM

How Micro-Engagements are About to Change the Loyalty Landscape I'm sitting at airport terminal gate C74 waiting to board my United flight to San Francisco, and I have a weird thought: I might be...

Blogs Entry · By Martin Yan On Apr 6, 2017 5:29 AM

The banking industry is trending up. With greater accountability and transparency in our institutions, customers are finally coming around to their banks. Confidence is being restored and their...

Blogs Entry · By Paul Hanaoka On Apr 3, 2017 9:32 AM

By now, we've heard of the necessity of creating a good experience for our mobile viewers. Yet, we're not always quite sure where to start or what factors should be considered in the process. As a...

Blogs Entry · By Henry Nakamura On Apr 3, 2017 11:48 AM

We have entered a defining moment in customer experience—and most people are barely aware it's happening. The convergence of three very different factors is completely redefining how customers are...

Blogs Entry · By Martin Yan On Apr 4, 2017 7:09 AM

Today I Learned: The homepage of your website does not count as your digital presence. If you think about the way people interact with companies today, it’s not just through one website or one...

Blogs Entry · By Eric Kirby On Apr 5, 2017 5:21 AM

If you are struggling to choose the right web platform for your project, you’re not alone. There are many options to choose from, each claiming to be better than the rest. How do you choose for...