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Blogs Entry · By Christine Reyes On Apr 3, 2017 11:21 AM

Delighting Customers Starts With Knowing Them The advice for creating better customer experience seems endless these days, but there’s one thing everyone agrees on: If you really want to please...

Blogs Entry · By Christine Reyes On Apr 6, 2017 9:01 AM

What’s the Number One Priority for Marketers Today? Do you agree or disagree with the following statement? The number one priority for marketers today is to lead the company in finding new revenue...

Web Content Article · By Emily Liu On Feb 6, 2017 3:13 PM

Patient portal delivers accurate test results, boosts impact of innovative product

Web Content Article · By Emily Liu On Feb 8, 2017 9:21 AM

Consolidated analytics portal improves access to critical business intelligence

Document · By Christine Reyes On Dec 5, 2016 2:38 PM

Migrating to Liferay DXP: Best Practices, High-Level Approach and Strategy Table of Contents Executive Summary � � � � � � � � � � � � � � � � � � � � � � � � � � 1 How do I go from my current...

Blogs Entry · By Christine Reyes On Apr 3, 2017 10:52 AM

In the first part of this series, we discussed the importance of uniting the customer experience across touchpoints and building a cross-functional team to manage it. In part two of the series, we...

Blogs Entry · By Christine Reyes On Apr 4, 2017 4:24 AM

This is part two of a three-part series, based on insights found in the benchmark report Assessing the Digital Landscape for Financial Institutions: How to Lead the Charge With People and...

Document · By Christine Reyes On Oct 25, 2016 1:26 PM

Four Strategies to Transform Your Customer Experience 1 The Convergence of Digital and Physical In a study conducted by Gartner for CMOs, 98% of respondents affirmed that the online and...

Document · By Christine Reyes On Oct 20, 2016 3:21 PM

FINDING YOUR WAY AROUND iBEACONS FOR EVENT MARKETING JAMES FALKNER ABOUT THE AUTHOR James Falkner oversees the 130,000 strong open source Liferay Community. In this role, James provides...

Blogs Entry · By Christine Reyes On Apr 4, 2017 5:31 AM

In a recent study, 46% of financial institution executives stated that the number one obstacle to addressing the full customer lifecycle is allowing different business units to own different parts...

Web Content Article · By Emily Liu On Sep 14, 2016 8:16 AM

New platform skyrockets search usage

Document · By Christine Reyes On Aug 24, 2016 11:11 AM

Assessing the Digital Landscape for Financial Institutions: How to Lead the Charge with People and Technology NetFinance 2016-17 Benchmark Report https://www.liferay.com/...

Document · By Sylvia Assumpção On Aug 19, 2016 6:22 AM

Digital Transformation in the UK Public Sector 2016 Survey and Analysis Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 The Age of Digital �...

Document · By Rebecca Shin On Aug 1, 2016 11:56 AM

1 liferay.com One customer experience. Everywhere. With so many choices for today’s consumers a click or swipe away, the companies that stand out will be those who deliver highly personalized ...

Document · By Rebecca Shin On Jul 28, 2016 2:45 PM

Engage Existing Customers: Four Key Strategies 1 The New Challenge for Companies For digital businesses, brand loyalty is no longer a given in today’s competitive landscape. Increasingly,...

Blogs Entry · By Christine Reyes On Apr 5, 2017 9:16 AM

For three days in New Orleans, attendees to the Digital Banking Summit 2016 sat in on sessions and conversations that covered the most important trends and concerns of digital banking today, from...

Document · By Christine Reyes On Jul 15, 2016 5:01 PM

Digital by Default, Open by Design 1 Introduction The UK public sector today faces its greatest challenge for a generation. Cost, demand, innovation and the mainstream adoption of online...

Document · By Christine Reyes On Jun 9, 2016 9:00 AM

Building Trust in Government Through Digital Transformation Table of Contents The Demand for Digital � � � � � � � � � � � � � � � � � � � � � � � � 1 Build Trust Through Digital...

Blogs Entry · By Ken Dong On Apr 4, 2017 10:55 AM

And Other Benefits of Excellent Customer Experience I must admit, I'm a Starbucks loyalist. The reason is that on top of having flavors that tickle my palette, I know that I’ll be treated with...

Document · By Christine Reyes On Jun 7, 2016 3:01 PM

Deploying Liferay Digital Experience Platform in Microsoft Azure Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Reference Architecture ...

Document · By Christine Reyes On Jun 7, 2016 2:59 PM

Deploying Liferay Digital Experience Platform in Amazon Web Services Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Reference Architecture �...

Document · By Rebecca Shin On Jun 7, 2016 11:45 AM

How to Upgrade to Liferay Digital Experience Platform from Liferay 6.x Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Upgrade General...

Blogs Entry · By Christine Reyes On Apr 3, 2017 8:33 AM

Business processes driven by customer needs are more than a popular trend; they are the driving factor behind successful digital transformation and company culture shifts. Digital experience...

Blogs Entry · By Martin Yan On Apr 5, 2017 9:55 AM

Recently, the University of Maine System went through a digital transformation for their 40,000+ students and faculty. The following post is a composition of thoughts and insights from Daniel...

Blogs Entry · By Corbin Murakami On Apr 3, 2017 8:56 AM

Personalized marketing has become a vital differentiating factor for many businesses. Increasingly, marketers are using their knowledge of the consumer to provide an experience that is unique and...

Web Content Article · By Emily Liu On May 9, 2016 11:07 AM

Education portal transformed student and teacher experience

Blogs Entry · By Christine Reyes On Apr 5, 2017 11:44 AM

Recently, Gartner reported that more than half of all organizations they surveyed owned two or more web content management (WCM) solutions. This is indicative of a major problem in digital business...

Document · By Christine Reyes On May 2, 2016 3:48 PM

Digital Experience Platforms: Designed for Digital Transformation “Digital experience platforms will empower companies to deliver exceptional experiences to their increasingly ...

Blogs Entry · By Martin Yan On Apr 5, 2017 9:00 AM

Digital technology has made life much easier for many individuals. From reacquainting with old friends to completing basic financial transactions, our devices and networks have allowed us to...

Blogs Entry · By Martin Yan On Apr 5, 2017 3:59 AM

Since the late 90s, banks and other financial institutions have witnessed a steep decline in customer loyalty. With high fixed costs due to branches and personnel, the traditional options are no...

Web Content Article · By Christine Reyes On Apr 25, 2016 8:10 AM

Public website gives access to new mobile audience with responsive design

Document · By Christine Reyes On Apr 20, 2016 10:01 AM

1liferay.com Every day, the number of government agencies adopting open source solutions and migrating their proprietary software to more flexible and competitive platforms is growing. Today’s...

Web Content Article · By Emily Liu On Apr 15, 2016 8:16 AM

Statewide college system links seven universities with single platform

Document · By Christine Reyes On Apr 14, 2016 4:01 PM

Liferay Buyer’s Guide Table of Contents Executive Summary � � � � � � � � � � � � � � � � � � � � � � � � �1 Innovations � � � � � � � � � � � � � � � � � � � � � � � � � � � �1 Maturity �...

Blogs Entry · By Martin Yan On Apr 5, 2017 10:32 AM

Paul Thompson, Executive Director, and Matt Fulford, Chief Technology Officer at PFIKS DIGITAL INNOVATION, presented a webinar on the impact of digital transformation, referencing the work they...

Blogs Entry · By Henry Nakamura On Apr 3, 2017 9:04 AM

A journey map is like a travel guidebook. It helps translate a particular group of foreign behaviors and motivations into a language you and your organization can understand. Arguably the most...

Blogs Entry · By Martin Yan On Apr 6, 2017 4:26 AM

The move toward a stronger, more transparent government might be happening sooner than you think. In March of 2016, President Barack Obama announced the launch of "The Opportunity Project," a new...

Blogs Entry · By Corbin Murakami On Apr 3, 2017 9:15 AM

With personalized marketing, marketers can deliver unique experiences for visitors that weren't previously possible. Customers who were once blasted with generic, static messaging can now be on the...

Web Content Article · By Kristel Gjata On Oct 30, 2020 3:22 AM

Un canal de communication client privilégié

Web Content Article · By Clarissa Ivens On Mar 23, 2016 12:11 PM

Modern portals at the heart of Volkswagen customer satisfaction