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Creating a Complete B2B Experience Beyond the Cart
B2B e-commerce continues to grow. Since 2018, electronic channels have accounted for over 50% of business to business transactions and over $1 trillion dollars in sales. Over 75% of distributors...
https://www.liferay.com/blog/customer-experience/creating-a-complete-b2b-experience-beyond-the-ca-1
What Government Agencies Need to Improve Digital Citizen Experience
The verdict is in: while many businesses understand the importance of digital customer experience, government institutions have been slow to implement similar tactics for their customers: citizens....
https://www.liferay.com/blog/customer-experience/what-government-agencies-need-to-improve-digital-citizen-experience
Working Together to Fight Against COVID-19
In the midst of the uncertainties caused by COVID-19, we have still seen so much good. We are constantly amazed by what our innovative teams and customers have been able to accomplish in these...
https://www.liferay.com/blog/current-experiences/working-together-to-fight-against-covid-19
Three Intranet Examples That Optimize How You Do Business
Intranets are the unsung heroes of successful enterprises. An effectively designed intranet can not only improve corporate communications and enable employee collaboration but also optimize...
https://www.liferay.com/blog/employee-experience/three-intranet-examples-that-optimize-how-you-do-business
Getting through COVID-19 Together with Liferay
With the global health and economic situation developing quickly, here is an update on how Liferay is responding to the crisis. In one of our company-wide meetings last year, I talked about how...
https://www.liferay.com/blog/current-experiences/getting-through-covid-19-together-with-liferay
Why Great B2B Customer Experiences are More Important Than Ever
With 67% of people reporting that their standards for customer experience (CX) have never been higher, it’s no wonder that companies of all types are choosing to invest in CX. Modern, personalized...
https://www.liferay.com/blog/customer-experience/why-great-b2b-customer-experiences-are-more-important-than-ever
20 Important Statistics About B2B Customer Experience in 2020
The B2B customer experience (CX) has fundamentally shifted due in large part to expectations set by the scale and frequency of B2C experiences. Fluent in the world of online shopping, consumers...
https://www.liferay.com/blog/customer-experience/20-important-statistics-about-b2b-customer-experience-in-2020
The 2020 Gartner Critical Capabilities for Digital Experience Platforms: A Liferay Perspective
It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...
https://www.liferay.com/blog/customer-experience/the-2020-gartner-critical-capabilities-for-digital-experience-platforms-a-liferay-perspective