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3 Tactics for CX Leaders to Reduce Customer Service Costs
The pandemic has only made customers more selective about the digital experiences they want to receive. More than 60% of customers will defect after one bad experience, up 22% from 2021. So with...
https://www.liferay.com/es/blog/customer-experience/cx-leaders-reduce-customer-service-costs
3 Tactics for IT Teams to Reduce Customer Service Costs
With rising inflation costs and increasing customer expectations, delivering effective customer experiences is becoming more costly and time-consuming. But this is not just a priority for...
https://www.liferay.com/es/blog/customer-experience/it-teams-reduce-customer-service-costs
Liferay España, un Gran Lugar para Trabajar
Una parte muy importante de la visión de Liferay como compañía tecnológica es reforzar una cultura de trabajo inclusiva, que fomente la innovación, el trabajo en equipo y la creatividad. Liferay es...
https://www.liferay.com/es/blog/liferay-experience/liferay-espana-un-gran-lugar-para-trabajar
How to Personalize Cross Selling Insurance
Customer acquisition is the driving force of any business, but it is especially noteworthy in the insurance sector. That’s because insurers spend more on customer acquisition than any other...
https://www.liferay.com/es/blog/customer-experience/cross-selling-insurance
3 Ways Liferay Makes B2B Ordering Easier for Manufacturers
When your customers need to purchase a spare or replacement part, how long does it take them? Do your customers go through a tedious aftersales process and navigate to a catalog PDF in their...
https://www.liferay.com/es/blog/customer-experience/liferay-b2b-ordering-for-manufacturers
3 Wege, wie Hersteller ihren After-Sales-Umsatz steigern können
Viele Hersteller sind bereits seit einigen Jahren einem starken Druck ausgesetzt: steigende Kosten aufgrund der Inflation, unterbrochene Lieferketten, begrenzte Materialien und schrumpfende...
https://www.liferay.com/es/blog/customer-experience/3-wege-wie-hersteller-ihren-after-sales-umsatz-steigern-konnen
Los Beneficios y Estrategias de la Venta Cruzada en la Banca
La venta cruzada en la banca es una estrategia clave para aumentar los ingresos y la lealtad del cliente. Así es como los bancos pueden aprovechar la venta cruzada Si bien la venta cruzada es una...
https://www.liferay.com/es/blog/customer-experience/los-beneficios-y-estrategias-de-la-venta-cruzada-en-la-banca
How Data Can Help Create Amazing Digital Experiences
Amazing digital experiences are essential when attracting and retaining customers. Without it, you’ll fail to keep up with today’s reality and slow your customer growth. To keep up with the...
https://www.liferay.com/es/blog/customer-experience/amazing-digital-experiences-with-data
Efficient Spare Part Handling in Manufacturing
In many ways, the manufacturing industry is itself a machine, full of moving parts and highly dependent on precise solutions to keep processes running smoothly. When any one of those processes is...
https://www.liferay.com/es/blog/customer-experience/efficient-spare-part-handling-manufacturing
Boost Your Business With Customer Experience Strategy
A customer experience strategy is not just a plan to improve the customer experience in isolation, it’s also a roadmap for your company to grow into the future. In this article, let’s take a look...
https://www.liferay.com/es/blog/customer-experience/customer-experience-strategy
Como criar uma excelente experiência para clientes B2B?
67% dos clientes dizem que suas expectativas sobre o que constitui uma boa experiência estão mais altas do que nunca, e mais da metade dos clientes na mesma pesquisa afirma que as empresas não...
https://www.liferay.com/es/blog/customer-experience/excelente-experiencia-para-clientes-b2b
A Behind the Scenes Look at One Companys Digital Transformation
Years of research on digital transformation have shown that success rates of these projects tend to be very low; less than 30% actually succeed. It can be especially challenging for companies with...
https://www.liferay.com/es/blog/customer-experience/a-behind-the-scenes-look-at-one-companys-digital-transformation
Por Que Adotar uma Estratégia de API?
Entregar experiências digitais excelentes vem se tornando mais difícil a cada ano. Hoje, uma simples transação na web ou via mobile passa, em média, por 35 sistemas diferentes de tecnologias ou...
https://www.liferay.com/es/blog/current-experiences/por-que-adotar-uma-estrategia-de-api-
5 Predicciones sobre la experiencia del cliente para fabricantes industriales
Cada vez más los fabricantes están obligados a ubicar al cliente en el centro de los ciclos de vida de producto, de gestión y de servicio. A medida que las expectativas de los clientes continúen...
https://www.liferay.com/es/blog/customer-experience/5-predicciones-sobre-la-experiencia-del-cliente-para-fabricantes-industriales
6 Técnicas de análisis de datos útiles para empresas
Es un hecho que las organizaciones hoy se están ahogando debido al volúmen de datos que tienen a su alcance provenientes de canales como websites, aplicaciones móviles, portales, redes sociales,...
https://www.liferay.com/es/blog/current-experiences/6-tecnicas-de-analisis-de-datos-utiles-para-empresas

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