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Verbesserte Kundenerlebnisse und höhere Kundenbindung im Bankwesen
Banken müssen sich mit ihren Dienstleistungen von einer wachsenden Anzahl an Wettbewerbern abheben. Heute haben Kunden eine breite Palette von Möglichkeiten, ihre Bankgeschäfte zu erledigen. Sie...
https://www.liferay.com/it/blog/customer-experience/digitale-kundenerlebnisse-und-kundenbindung-im-bankwesen
Banca personalizada para ventas cruzadas y adicionales
¿Qué es la banca personalizada y cómo crea nuevas oportunidades de venta cruzada y adicional? Estas son algunas cuestiones clave que deberías saber. En 2001, un estudio de Bain & Company determinó...
https://www.liferay.com/it/blog/customer-experience/banca-personalizada-para-ventas-cruzadas-y-adicionales
Why Enabling Autonomous Maintenance is Critical for Great Aftersales Experiences in Manufacturing
For companies in the manufacturing sector, product alone is no longer a sufficient differentiator. While current B2B preferences are shifting toward a more B2C-like experience, it’s becoming...
https://www.liferay.com/it/blog/customer-experience/enabling-autonomous-maintenance-critical-for-great-aftersales-experiences-manufacturing
An Insider Look at the Future of Digital Experience in Japan
Note: This interview has been edited and condensed. Following the lift of business travel restrictions in autumn 2022, CEO Bryan Cheung visited the Liferay Japan office in celebration of the...
https://www.liferay.com/it/blog/liferay-experience/an-insider-look-at-the-future-of-digital-experience-in-japan
What Do Great B2B Customer Experiences Look Like?
67% of customers say that their standard for good experiences is higher than ever, and yet more than half of customers in the same survey say that businesses fall short of their expectations. B2B...
https://www.liferay.com/it/blog/customer-experience/great-b2b-customer-experiences
5 Ways for Banks to Build Loyalty Through Customer Experience
Financial organizations are tasked with setting their services apart from a growing list of competitors. Today, people have a wide range of choices on where they choose to bank. They have the...
https://www.liferay.com/it/blog/customer-experience/customer-experience-and-loyalty-for-banks
Insurance Knowledge Base Management
Note: This article was last updated on September 15, 2025, to ensure all information is up-to-date. Key Takeaways Rising complexity demands structure: With 76% of insurance employees spending more...
https://www.liferay.com/it/blog/customer-experience/insurance-knowledge-management
B2B Website Best Practices with Examples | Liferay
Not all business-to-business (B2B) websites are created equal. In this article, we’ll focus on and explore best practices in B2B website design and development, share some impactful design...
https://www.liferay.com/it/blog/liferay-experience/best-practices-b2b-website-design

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