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Insurance Knowledge Management | Liferay
A knowledge management system is a key way to improve your customer experience strategy from the inside out. From your internal staff needs to the way in which policyholders access information,...
https://www.liferay.com/blog/customer-experience/insurance-knowledge-management
Outpace Disruption: 3 Digital Transformation Use Cases for Wealth Management
Digital Transformation has come for the Wealth Management industry and no firm will be left untouched. The Great Wealth Transfer is looming. Massive client behavior changes have already started....
https://www.liferay.com/blog/current-experiences/outpace-disruption-3-digital-transformation-use-cases-for-wealth-management
The State of Digital Transformation in Wealth Management - 2023
Continued Post-Pandemic Market Uncertainty It’s an understatement to say that the wealth management industry is in the midst of significant change. Between digital transformation and the Great...
https://www.liferay.com/blog/current-experiences/the-state-of-digital-transformation-in-wealth-management
Estadísticas digitales de 2022 que las aseguradoras necesitan saber
En los últimos dos años hemos experimentado un período de riesgo nunca visto y un aumento de la preocupación por la salud. Esto ha hecho que más personas hayan optado por adquirir un seguro, pero...
https://www.liferay.com/blog/current-experiences/estadisticas-digitales-que-las-aseguradoras-necesitan-saber
Why Customer Experience Transformation Should Happen on Liferay DXP
It no longer matters what industry you’re in, how many products your company sells, or how many locations you have. The secret to success in today’s highly competitive and fragmented market lies in...
https://www.liferay.com/blog/customer-experience/why-customer-experience-transformation-should-happen-on-liferay-dxp
Sind klassische Content-Management-Systeme noch zukunftsfähig?
Gehen wir nach den Maßstäben des Internets, so blicken Content-Management-Systeme (CMS) schon auf eine lange, reiche Geschichte zurück. Waren die ersten Websites noch kunstvoll “per Hand”...
https://www.liferay.com/blog/business-partner-experience/sind-klassische-content-management-systeme-noch-zukunftsfaehig
Warum B2B mehr als einen Shop braucht
Der Ausbau von E-Commerce ist gerade auch für B2B-Unternehmen zum strategischen Thema geworden. Dennoch reicht es in den allermeisten B2B-Anwendungen nicht, einfach eine Shoplösung zu...
https://www.liferay.com/blog/current-experiences/warum-b2b-mehr-als-einen-shop-braucht
¿Cuál es la diferencia entre utilizar un enfoque de solución ad hoc o un enfoque holístico en tus soluciones de portal?
Además de decidir entre si comprar o crear un software, los equipos de TI tienen que tomar otra decisión clave: ¿Es mejor utilizar una solución ad hoc para crear un portal o utilizar un enfoque...
https://www.liferay.com/blog/current-experiences/la-diferencia-entre-utilizar-un-enfoque-de-soluci-n-ad-hoc-o-un-enfoque-hol-stico-en-tus-soluciones-de-portal
Scale Personalisation Across the Student Experience | Liferay
If you, like many universities, want to deliver a differentiated experience, start by exploring the value of personalisation. More and more, universities across the globe are looking at the role...
https://www.liferay.com/blog/current-experiences/scale-personalisation-student-experience
Liferay Experience Cloud: The Next Evolution in Delivering Digital Experiences at Scale
PLEASE NOTE: The naming of Liferay's offerings have changed. For information and details on our current our deployment options, please visit our <<Offerings page>>. For more than a decade, we’ve...
https://www.liferay.com/blog/liferay-experience/what-is-liferay-experience-cloud
B2B Online Ordering Portal l Liferay
Ecommerce was once characterised as a platform almost exclusively used for the business-to-consumer (B2C) channel. The assumption was that business-to-business (B2B) buyers still prefered in-person...
https://www.liferay.com/blog/current-experiences/b2b-online-ordering-portal
Liferay Experience Cloud: Skalierbar bis zum Maximum
Seit fast zwei Jahrzehnten arbeiten wir von Liferay daran, nutzbringende Technologien zu entwickeln, die Menschen und Unternehmen helfen, ihr volles digitales Potenzial zu entwickeln. Dieser Traum...
https://www.liferay.com/blog/liferay-experience/liferay-experience-cloud-skalierbar-bis-zum-maximum
Liferay Experience Cloud: A próxima evolução na entrega de experiências digitais em escala
Por mais de uma década, nos esforçamos para criar uma tecnologia útil, capaz de ajudar outras pessoas a atingir o seu máximo potencial. Esse sonho começou com um grupo de jovens empreendedores, mas...
https://www.liferay.com/blog/liferay-experience/o-que-e-liferay-experience-cloud
Conheça os nossos valores na prática: #GrowAndGetBetter
Ser efetivado após um período de estágio em uma empresa é o sonho de muitos universitários, além de ser um reconhecimento pelo esforço e dedicação nos primeiros passos da construção de uma...
https://www.liferay.com/blog/liferay-experience/conheca-os-nossos-valores-grow-and-get-better
Top Trends Shaping Student Experience 2022
The experiences which students seek from tertiary education are changing and with it, so too are the demands placed on universities to meet the needs of the modern student. This shift is being...
https://www.liferay.com/blog/current-experiences/student-experience-trends-2022
Cómo atraer y fidelizar al nuevo perfil de consumidor de energía
El consumidor actual está siempre conectado, más informado que nunca, y dispuesto a revisar su contrato de suministro eléctrico con mayor interés y frecuencia para adecuarlo a sus necesidades,...
https://www.liferay.com/blog/customer-experience/como-atraer-paso-a-paso-y-fidelizar-al-nuevo-perfil-de-consumidor-de-energia-
Por que retornei à Liferay?
O ato de tomar decisões envolve consequências muitas vezes imprevisíveis, até mesmo aquelas decisões analisadas com cautela e que, ao fim de tudo, parecem certeiras. E decidir sair de uma empresa...
https://www.liferay.com/blog/liferay-experience/por-que-retornei-a-liferay
5 Beispiele, wie IT-Teams zu Impulsgebern für Marketing & Sales werden können
Die Rolle von IT-Teams bei Tool-Entscheidungsprozessen von Unternehmen hat sich in den letzten Jahren grundlegend gewandelt. Immer mehr geben die Fachabteilungen die Richtung vor. Das muss kein...
https://www.liferay.com/blog/current-experiences/5-beispiele-wie-it-teams-zu-impulsgebern-fuer-marketing-und-sales-werden-koennen
Why Do You Need a Supplier Portal
What is the secret to B2B ecommerce success? A robust commerce solution? Definitely. But there’s also another element that large retailers might be missing: a supplier portal. What is a Supplier...
https://www.liferay.com/blog/business-partner-experience/why-do-you-need-a-supplier-portal
Redefining the Student Experience in a Hybrid Learning Environment
The concept of hybrid universities—institutions that seamlessly integrate on-campus and online learning experiences, offering students the flexibility to choose how, when, and where they...
https://www.liferay.com/blog/current-experiences/hybrid-student-experience
Was ist der Unterschied zwischen einem CMS, einem Portal und einer DXP?
In den letzten Jahren haben sich die Tools für die Ermöglichung digitaler Kundenerlebnisse zu leistungsstarken Plattformen weiterentwickelt. Doch was bedeutet dies konkret? Was ist der Unterschied...
https://www.liferay.com/blog/business-partner-experience/was-ist-der-unterschied-zwischen-einem-cms-einem-portal-und-einer-dxp-
5 coisas que diretores estratégicos de tecnologia não fazem
"Não existe pior momento para ser um CIO mediano", disse um executivo durante uma conferência recente. Se essa afirmação sozinha não resume a pressão colocada sobre um líder de tecnologia, então as...
https://www.liferay.com/blog/current-experiences/5-coisas-que-diretores-estrategicos-de-tecnologia-nao-fazem
3 Mitos sobre la seguridad en la nube desmentidos
De acuerdo con Informationweek, el 81% de los dueños de negocios dicen que la seguridad es su principal preocupación cuando se trata de la nube. Sin embargo, las empresas pueden estar tranquilas de...
https://www.liferay.com/blog/current-experiences/3-mitos-sobre-la-seguridad-en-la-nube-desmentidos
Dos bisturis aos códigos: conheça um dos nossos Liferayers que transicionou sua carreira
Se eu te falar que recentemente contratamos um cirurgião-dentista como Engenheiro de Software, você acharia estranho? Pensar nisso a alguns anos seria bem esquisito, mas hoje é a realidade de...
https://www.liferay.com/blog/liferay-experience/dos-bisturis-aos-codigos
6 Techniken, die Sie für die Personalisierung von Websites beherrschen müssen
Die Personalisierung von Website-Inhalten kann für Unternehmen ein wesentliches Differenzierungsmerkmal sein. Und nicht nur das: Immer mehr Kunden – auch im B2B-Bereich – erwarten heutzutage eine...
https://www.liferay.com/blog/customer-experience/6-techniken-die-sie-fur-die-personalisierung-von-websites-beherrschen-mussen
Was ist "Personalization At Scale"?
Die Personalisierung von Website-Inhalten kann für Unternehmen ein wesentliches Differenzierungsmerkmal sein. Und nicht nur das: Immer mehr Kunden - auch im B2B-Bereich - erwarten heutzutage eine...
https://www.liferay.com/blog/customer-experience/was-ist-personalisierung-at-scale-personalization-at-scale
Mitgliederportale als Startpunkt für die digitale Transformation von Verbänden, Parteien & Institutionen
Verbände, Parteien und Institutionen leisten unverzichtbare Aufgaben in Politik und Gesellschaft. Damit dies weiterhin so bleibt, muss jedoch ihre digitale Anschlussfähigkeit sichergestellt werden....
https://www.liferay.com/blog/business-partner-experience/mitgliederportale-als-startpunkt-fuer-die-digitale-transformation
Braucht mein B2B E-Commerce ein PIM?
Der Erfolg von B2B E-Commerce-Angeboten steht und fällt mit der Qualität der dort angezeigten Produktdaten und Produktinformationen. Doch gerade bei komplexen technologischen Produkten lässt die...
https://www.liferay.com/blog/business-partner-experience/braucht-mein-b2b-e-commerce-ein-pim-produkt-informations-management
Experiencia del empleado: Tendencias para lograr el éxito en 2022
2021 fue un año de enfoque en espacios de trabajo digitales (también conocidos como digital workplaces en inglés) y los procesos alrededor de estos. Ya sea por los desafíos de la pandemia o por...
https://www.liferay.com/blog/employee-experience/experiencia-del-empleado-tendencias-para-lograr-exito-en-2022
Checklist and Step-by-Step-Guide: Paving Your Way to an Optimal Digital Customer Strategy
While digital transformation is a frequently used buzzword, the use of digital technologies to keep an organization relevant in the modern economy is not a made-up trend. Digitization is real, it’s...
https://www.liferay.com/blog/customer-experience/digital-customer-strategy-checklist-step-by-step-guide
Supplier Portal Solutions | Liferay
Manufacturing businesses and their suppliers work in a complex environment that calls for simple, secure, and seamless processes in order to operate efficiently with one another. Without the right...
https://www.liferay.com/blog/current-experiences/supplier-portal-solutions
Boost Your Business With Customer Experience Strategy
A customer experience strategy is not just a plan to improve the customer experience in isolation, it’s also a roadmap for your company to grow into the future. In this article, let’s take a look...
https://www.liferay.com/blog/customer-experience/customer-experience-strategy
Como criar uma excelente experiência para clientes B2B?
67% dos clientes dizem que suas expectativas sobre o que constitui uma boa experiência estão mais altas do que nunca, e mais da metade dos clientes na mesma pesquisa afirma que as empresas não...
https://www.liferay.com/blog/customer-experience/excelente-experiencia-para-clientes-b2b
¿Qué se considera una gran experiencia de cliente B2B?
El 67 % de los clientes afirma que sus expectativas con respecto a lo que constituye una buena experiencia son más altas que nunca, y más de la mitad de los clientes que participaron en la misma...
https://www.liferay.com/blog/customer-experience/que-se-considera-una-gran-experiencia-de-cliente-b2b
19 Stats to Improve B2B Financial Customer Experience in 2022
Among many industries, financial services has been under immense pressure to modernize their services and offerings in order to retain younger and more tech-savvy clients, and commercial...
https://www.liferay.com/blog/customer-experience/19-stats-to-improve-b2b-financial-customer-experience-in-2022
3 Wege, durch die Liferay Ihren After-Sales-Service für B2B-Bestellvorgänge erleichtert
Wie viel Zeit brauchen Ihre Kunden wirklich, wenn sie bei Ihnen Ersatzteile bestellen möchten? Durchlaufen Ihre Kunden einen langwierigen und umständlichen After-Sales-Prozess, in dem sie über...
https://www.liferay.com/blog/customer-experience/3-wege-durch-die-liferay-den-b2b-bestellvorgang-erleichtert
3 Estrategias digitales para el éxito de la fabricación en 2021
Los fabricantes están muy acostumbrados al cambio. En la última década, la industria se ha enfrentado a la disrupción del Big Data, la Industria 4.0 y, ahora, la COVID-19. Y aunque parece que los...
https://www.liferay.com/blog/customer-experience/3-estrategias-digitales-para-exito-de-la-fabricacion
Cómo gestionar de manera eficiente las piezas de recambio en la fabricación
En muchos sentidos, la industria de manufacturing es en sí misma una máquina, llena de piezas móviles y muy dependiente de soluciones precisas para que los procesos funcionen sin problemas. Cuando...
https://www.liferay.com/blog/business-partner-experience/como-gestionar-de-manera-eficiente-las-piezas-de-recambio-en-la-fabricacion
Digital Transformation in Manufacturing | Liferay
The manufacturing industry has experienced (and continues to experience) significant acceleration of innovation and complexities. For those looking to keep up with these ongoing changes, a digital...
https://www.liferay.com/blog/current-experiences/digital-transformation-in-manufacturing
B2B Website Best Practices with Examples | Liferay
Not all business-to-business (B2B) websites are created equal. In this article, we’ll focus on and explore best practices in B2B website design and development, share some impactful design...
https://www.liferay.com/blog/liferay-experience/best-practices-b2b-website-design
Integrando sistemas para una mejor atención al cliente del sector energético
Muchas compañías energéticas cuentan con sistemas de gestión empresarial que se instalaron por primera vez durante el efecto 2000, es decir, hace más de 20 años. Todo lo que estas empresas les...
https://www.liferay.com/blog/customer-experience/integrando-sistemas-para-una-mejor-atencion-al-cliente-del-sector-energetico
Implementing Student Portals | Liferay
Delivering a modern, student-centric experience is a common objective for universities in Australia and across the globe. This is driven by rising student expectations and the increasingly...
https://www.liferay.com/blog/liferay-experience/implementing-student-portals
The Benefits and Strategies of Cross Selling in Banking
While cross selling is a strategy used across industries, it is especially effective and important in the banking sector. Because banks operate in a very competitive marketplace, getting the most...
https://www.liferay.com/blog/customer-experience/cross-selling-in-banking
¿Por qué necesitas un portal de proveedores?
¿Cuál es el secreto del éxito del comercio electrónico B2B? ¿Una solución de ecommerce sólida? Sin duda. Pero también hay otro elemento que tus colaboradores están buscando: un portal de...
https://www.liferay.com/blog/business-partner-experience/-por-que-necesitas-un-portal-de-proveedores-
Cross-Selling als Erfolgsfaktor im Bankwesen
Cross-Selling ist zwar eine branchenübergreifende Strategie, aber im Bankensektor ist sie besonders wirkungsvoll und relevant. Da sich Banken in einem sehr wettbewerbsintensiven Markt bewegen, ist...
https://www.liferay.com/blog/current-experiences/cross-selling-als-erfolgsfaktor
3 Tactics for CX Leaders to Reduce Customer Service Costs
The pandemic has only made customers more selective about the digital experiences they want to receive. More than 60% of customers will defect after one bad experience, up 22% from 2021. So with...
https://www.liferay.com/blog/customer-experience/cx-leaders-reduce-customer-service-costs
3 Tactics for IT Teams to Reduce Customer Service Costs
With rising inflation costs and increasing customer expectations, delivering effective customer experiences is becoming more costly and time-consuming. But this is not just a priority for...
https://www.liferay.com/blog/customer-experience/it-teams-reduce-customer-service-costs
Liferay España, un Gran Lugar para Trabajar
Una parte muy importante de la visión de Liferay como compañía tecnológica es reforzar una cultura de trabajo inclusiva, que fomente la innovación, el trabajo en equipo y la creatividad. Liferay es...
https://www.liferay.com/blog/liferay-experience/liferay-espana-un-gran-lugar-para-trabajar
How to Personalize Cross Selling Insurance
Customer acquisition is the driving force of any business, but it is especially noteworthy in the insurance sector. That’s because insurers spend more on customer acquisition than any other...
https://www.liferay.com/blog/customer-experience/cross-selling-insurance
3 Ways Liferay Makes B2B Ordering Easier for Manufacturers
When your customers need to purchase a spare or replacement part, how long does it take them? Do your customers go through a tedious aftersales process and navigate to a catalog PDF in their...
https://www.liferay.com/blog/customer-experience/liferay-b2b-ordering-for-manufacturers
3 Wege, wie Hersteller ihren After-Sales-Umsatz steigern können
Viele Hersteller sind bereits seit einigen Jahren einem starken Druck ausgesetzt: steigende Kosten aufgrund der Inflation, unterbrochene Lieferketten, begrenzte Materialien und schrumpfende...
https://www.liferay.com/blog/customer-experience/3-wege-wie-hersteller-ihren-after-sales-umsatz-steigern-konnen
Los Beneficios y Estrategias de la Venta Cruzada en la Banca
La venta cruzada en la banca es una estrategia clave para aumentar los ingresos y la lealtad del cliente. Así es como los bancos pueden aprovechar la venta cruzada Si bien la venta cruzada es una...
https://www.liferay.com/blog/customer-experience/los-beneficios-y-estrategias-de-la-venta-cruzada-en-la-banca
How Data Can Help Create Amazing Digital Experiences
Amazing digital experiences are essential when attracting and retaining customers. Without it, you’ll fail to keep up with today’s reality and slow your customer growth. To keep up with the...
https://www.liferay.com/blog/customer-experience/amazing-digital-experiences-with-data
Efficient Spare Part Handling in Manufacturing
In many ways, the manufacturing industry is itself a machine, full of moving parts and highly dependent on precise solutions to keep processes running smoothly. When any one of those processes is...
https://www.liferay.com/blog/customer-experience/efficient-spare-part-handling-manufacturing
3 ejemplos reales de los portales en el sector de manufacturing
Desde el fabricante hasta el proveedor, pasando por el cliente, el éxito y la fidelización de cada una de las partes están estrechamente relacionados entre sí. Por ello, los fabricantes deben...
https://www.liferay.com/blog/customer-experience/3-ejemplos-reales-de-los-portales-en-el-sector-de-manufacturing
Making Liferay a Great Place to Work 2022
We are delighted to announce that Liferay has been recognized as one of the Best Workplaces in both Ireland and Spain for 2022. This recognition comes for the 3rd consecutive year for our Dublin...
https://www.liferay.com/blog/liferay-experience/liferay-great-place-to-work-2022
11 elementi fondamentali per un portale fornitori ad alte prestazioni
Un portale fornitori, a volte chiamato anche piattaforma fornitori, è una soluzione che funge da casa digitale per la tua rete di fornitura. I portali fornitori offrono visibilità su tutto, dalla...
https://www.liferay.com/blog/business-partner-experience/11-elementi-fondamentali-per-un-portale-fornitori-ad-alte-prestazioni
Wie können Sie ChatGPT in der Automobilbranche nutzen, um Kosten zu senken und die Customer Experience zu verbessern?
In den letzten Jahren haben nur wenige technologische Innovationen einen derartigen Ansturm und Hype ausgelöst wie ChatGPT, die von OpenAI entwickelte konversationelle AI. Und es dauert nicht...
https://www.liferay.com/blog/current-experiences/wie-koennen-sie-chatgpt-in-der-automobilbranche-nutzen-um-kosten-zu-senken-und-die-customer-experience-zu-verbessern
11 elementos clave para mejorar el rendimiento de tu portal de proveedores
Un portal de proveedores es una solución que actúa como punto de encuentro para toda tu red y proporciona una visibilidad 360º que abarca desde la facturación y los pagos, hasta los datos y el...
https://www.liferay.com/blog/business-partner-experience/11-elementos-clave-para-mejorar-el-rendimiento-de-tu-portal-de-proveedores
11 éléments clés d’un Portail fournisseurs performant
Un Portail fournisseur, parfois appelé plateforme fournisseurs est une solution qui fait office de foyer digital pour votre réseau d'approvisionnement. Les Portails fournisseurs offrent une...
https://www.liferay.com/blog/business-partner-experience/11-elements-cles-dun-portail-fournisseurs-performant