Liferay DXP for Customer Portals
Customer Portal Solutions to Build Long-Term Loyalty
Deliver Tailored Experiences Across
the Entire Customer Journey
Customer experience goes beyond the point of purchase. An enterprise customer portal built on Liferay DXP enables your company to keep delivering value to customers after purchase, increasing retention and loyalty through easy self service experiences.
Customer Portal Features
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Modern User Experience
Refresh legacy portals with a modern user interface and design.
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Built on a Leading DXP
Create exceptional experiences for your customers on a completely customizable platform.
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Customer Dashboards
Create one-stop shops under one login for the applications and information customers need.
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Identity Management
Leverage a robust authentication framework that supports SAML, LDAP, OpenId, OAuth and more.
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Audience Targeting
Surface related content for each user in real time based on custom-built segments.
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Data Protection
Review or erase user data to address data privacy concerns and meet regulations such as GDPR.
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Mobile Experience
Reach customers anywhere with support for native or hybrid mobile app development.
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Role-Based Content Delivery
Show each user personalized content and pages based on their role.
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Forms
Capture customer feedback with a powerful form builder to continuously improve experiences.
Lay a Foundation for Self Service
Leverage a full-featured knowledge base out of the box, with granular controls to manage who can contribute to articles. Integrate with custom workflows to streamline content creation for your self service portal.
Fuel Engagement With Forums
Build communities with message boards and forums so your customers can benefit from common questions and feedback. Integration with Elasticsearch makes it easy to find the right information whenever it’s needed.
Keep Content Up-to-Date
Schedule content reviews and expirations, with versioning and reversioning features so customers always have accurate, current information.
See how Liferay DXP can work for you.