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Transformer le retail à l'ère du digital
Le secteur du retail est en constante évolution, stimulé par les avancées technologiques et l'évolution des préférences des consommateurs. Dans cet article, nous explorerons les défis auxquels est...
https://www.liferay.com/blog/category/transformer-le-retail-a-l-ere-du-digital
Principais elementos para a transformação digital do setor público
A administração pública passou recentemente por uma aceleração digital sem precedentes devido à pandemia, que criou um período de urgência para a implementação de serviços online. Agora, o desafio...
https://www.liferay.com/blog/current-experiences/principais-elementos-para-a-transformacao-digital-do-setor-publico
Mejora de la experiencia digital para las empresas de telecomunicaciones
Los clientes actuales esperan muchas cosas de las empresas de telecomunicaciones: comodidad, sencillez, intuitividad, fiabilidad y mucho más. Sin embargo, existen dos factores que deben estar...
https://www.liferay.com/blog/customer-experience/mejora-de-la-experiencia-digital-para-las-empresas-de-telecomunicaciones
38 Key Statistics Driving the Transformation of Citizen Experiences in the Public Sector
The Public Sector has been facing increasing pressure to modernize its services and streamline digital service delivery to engage a broader, more tech-savvy audience. Improving citizen satisfaction...
https://www.liferay.com/blog/customer-experience/38-key-statistics-driving-the-transformation-of-citizen-experiences-in-the-public-sector
3 façons de réduire les coûts du service client pour les responsables de l'Expérience Client (CX)
Depuis la pandémie, les clients sont plus sélectifs concernant leurs expériences digitales. Plus de 60 % d'entre eux ne feront plus de nouvelle tentative après une seule mauvaise expérience, soit...
https://www.liferay.com/blog/customer-experience/3-facons-de-reduire-les-couts-du-service-client
10 Elementi chiave per costruire il percorso tecnologico del settore pubblico
In un contesto in cui tutti siamo fortemente influenzati dal settore privato, le aspettative si alzano e si richiedono le stesse funzionalità anche come cittadini, imprese o dipendenti del settore...
https://www.liferay.com/blog/current-experiences/10-elementi-chiave-per-costruire-il-percorso-tecnologico-del-settore-pubblico
Top 10 Customer Portal Trends
Keeping customers happy is essential to maintaining a healthy business. But recent disruptions like the global pandemic and economic uncertainty have made that harder than ever to achieve as...
https://www.liferay.com/blog/customer-experience/top-10-customer-portal-trends
Enhancing the Digital Customer Experience for Telco Organizations
The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...
https://www.liferay.com/blog/customer-experience/enhancing-digital-customer-experience-for-telco-organizations

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