With development and implementation only taking six months, Douglas was able to create a new modern service portal in cooperation with Liferay partner
. With 800 registered users to date, this portal is the foundation for trustworthy collaboration with suppliers.
The technological foundation of the supplier portal is
Liferay Experience Cloud Self-Managed
(LXC SM), Liferay's platform-as-a-service (PaaS) offering. Among other things, Douglas was convinced by Liferay's perfect mix of extensive basic functionality, an intuitive and user-friendly interface, a transparent licensing and subscription model, and predictable costs.
Users can access the new supplier portal to register as suppliers, view and complete open onboarding tasks, obtain information on joint sales to date, query partner status, review business intelligence (BI) data from product sales at Douglas stores and the online store, and more.
Thanks to Liferay's open APIs, Douglas has been able to flexibly and seamlessly integrate the supplier portal with existing systems such as the Douglas BI system. The retailer was also able to completely replace their outdated WordPress website.
Particularly beneficial to the rapid implementation of the new portal were Liferay's extensive out-of-the-box capabilities and functionalities, such as CMS, DAM, application integration, enterprise search, audience targeting, responsive design, Single-Sign-On (SSO), SAML connectors, workflows, and role and permission management. This avoided time-consuming and expensive in-house developments and reduced the project duration.