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How Liferay Unified Business Teams and Customer Experiences
The need to scale from an independent company to one that meets the needs of thousands of people causes a question to arise: how can we improve our customer experience? Customers expect a better...
https://www.liferay.com/blog/liferay-experience/how-liferay-unified-business-teams-and-customer-experiences
Cómo evaluar Plataformas Web
El sistema de evaluación de Plataformas Web puede ser muy diferente dependiendo de la cultura de la organización y de la personalidad del equipo de gestión de proyectos. Diseñar un sistema de...
https://www.liferay.com/blog/customer-experience/como-evaluar-plataformas-web
10 consejos para fomentar el uso de tu portal móvil
Imagina que tras haber decidido que tu empresa necesita un portal móvil para mejorar la productividad de tus empleados, ofrecer asistencia a tus clientes, o incluso ambos, hayas creado...
https://www.liferay.com/blog/current-experiences/10-consejos-para-fomentar-el-uso-de-tu-portal-movil
Four Ways Design Builds Customer Trust
A company’s online presence plays a major role in building and sustaining the trust of potential and existing customers. While helpful information, strong customer service, and reliable products...
https://www.liferay.com/blog/customer-experience/four-ways-design-builds-customer-trust
How Digital Leaders Use Liferay: Seven Popular Use Cases
How can you get more out of your Liferay investment? The key is in understanding common use cases of Liferay and how companies in various industries have applied Liferay DXP to their unique needs...
https://www.liferay.com/blog/liferay-experience/how-digital-leaders-use-liferay-seven-popular-use-cases
Por que Seu Mapa da Jornada do Cliente Não Corresponde à Realidade
Experiências do cliente excepcionais são criadas para atender e até superar as expectativas ao antecipar as próximas ações e interesses do público-alvo da empresa. No entanto, é necessário...
https://www.liferay.com/blog/customer-experience/por-que-seu-mapa-da-jornada-do-cliente-nao-corresponde-a-realidade
¿Está la Gestión de Contenido Empresarial realmente acabada?
A finales de 2016 Gartner declaró que la Gestión de Contenido Empresarial (Enterprise Content Management- ECM) estaba acabada, y superada por el término Servicios de Contenido. Esto fue recibido...
https://www.liferay.com/blog/current-experiences/-esta-la-gestion-de-contenido-empresarial-realmente-acabada-
Personalization vs SEO: Common Pitfalls of Creating Personalized Experiences
Content and online experience personalization are at the forefront of website innovations, providing users with customer journeys that react to their specific interests and actions. But the drive...
https://www.liferay.com/blog/customer-experience/personalization-vs-seo-common-pitfalls-of-creating-personalized-experiences
Cuatro preguntas para analizar la salud de tu intranet
¿Cuándo ha sido la última vez que has comprobado el valor que atribuyen tus empleados a la intranet de tu empresa? Frecuentemente, tras adoptar un software de intranet, las compañías ya no vuelven...
https://www.liferay.com/blog/employee-experience/cuatro-preguntas-para-analizar-la-salud-de-tu-intranet
8 Buenas prácticas para su estrategia omnicanal
Las estrategias omnicanales de éxito dependen de experiencias consistentes en todas las interacciones del customer journey. Algo que, al conseguirse, proporciona grandes beneficios tanto para el...
https://www.liferay.com/blog/customer-experience/8-buenas-practicas-para-su-estrategia-omnicanal
Cinco ejemplos de Intranet que potencian la productividad
Una de las promesas más interesantes de una intranet corporativa es que pueda aumentar la productividad de sus empleados. Pero, lamentablemente, las intranets no hacen este trabajo por sí solas....
https://www.liferay.com/blog/employee-experience/cinco-ejemplos-de-intranet-que-potencian-la-productividad
Three Ways to Encourage Employee Buy-In for Digital Transformation
Companies across all industries are in the midst of digital transformation, overhauling and improving both back-end operations and customer-facing strategies through the use of modern technologies....
https://www.liferay.com/blog/employee-experience/three-ways-to-encourage-employee-buy-in-for-digital-transformation
Cinco elementos fundamentales en el diseño de un portal web
El diseño de portales web es una materia objeto de estudio desde hace muchos años, que ha evolucionado desde el nacimiento de los primeros gateways estáticos (recordemos AOL o Yahoo). La...
https://www.liferay.com/blog/customer-experience/cinco-elementos-fundamentales-en-el-diseno-de-un-portal-web
Four Ways to Encourage Customer Trust in Your Company
Beneficial and long-lasting relationships between companies and their customers are built on trust, which begins with the first interactions audiences experience online. Great online experiences...
https://www.liferay.com/blog/customer-experience/four-ways-to-encourage-customer-trust-in-your-company
7 elementos clave a tener en cuenta en el diseño de un site web empresarial
A menudo, lo que consideramos como mejores ejemplos de diseño web se centran en imágenes sorprendentes o diseños originales. No obstante, cuando nos referimos al diseño web de un site corporativo,...
https://www.liferay.com/blog/customer-experience/7-elementos-clave-a-tener-en-cuenta-en-el-diseno-de-un-site-web-empresarial
What is structured content and why is it important when selecting a CMS?
In my last blog, I discussed taxonomy and how it can play an important role to set your content strategy to a good start. This time I want to introduce you to another content strategy topic:...
https://www.liferay.com/blog/customer-experience/what-is-structured-content-and-why-is-it-important-when-selecting-a-cms-
How to Prepare for the Future of Machine-Driven Search
Today, audiences are taking in information at all times of the day from a number of Internet-connected devices. In addition, search engines are filled with countless sites competing to be the...
https://www.liferay.com/blog/customer-experience/how-to-prepare-for-the-future-of-machine-driven-search
Ventajas e inconvenientes de construir una aplicación híbrida
Si estás pensando en construir una aplicación para tu equipo de trabajo, tu público objetivo o para ambos, las aplicaciones híbridas pueden proporcionarte un abanico de herramientas y recursos...
https://www.liferay.com/blog/current-experiences/ventajas-e-inconvenientes-de-construir-una-aplicacion-hibrida
How to Find Your Customer Journey’s Moments of Truth
This is part two of a two-part blog series concerning moments of truth in your customer journeys. Read part one to learn more about the five moment of truth types. Today, customers expect brands to...
https://www.liferay.com/blog/customer-experience/how-to-find-your-customer-journey-s-moments-of-truth
What are the Five Moments of Truth in Marketing?
A customer journey is composed of many touchpoints. These points vary in importance, but the most integral ones are known as moments of truth, which Conduit has defined as the points in a...
https://www.liferay.com/blog/customer-experience/what-are-the-five-moments-of-truth-in-marketing
Cómo la integración reduce el costo y mejora la eficiencia
Un simple CMS podría haber sido suficiente para cuando tu empresa recién se formó. Sin embargo, a medida que creció, también lo hizo la cantidad de sistemas, tecnologías y aplicaciones que...
https://www.liferay.com/blog/current-experiences/como-la-integracion-reduce-el-costo-y-mejora-la-eficiencia
5 elementos clave de un portal de clientes efectivo
Todo el mundo sabe que ahora es más difícil que nunca mantener a los clientes satisfechos: El 54% de los clientes admite que tiene mayores expectativas que hace un año cuando interactúa con una...
https://www.liferay.com/blog/customer-experience/5-elementos-clave-de-un-portal-de-clientes-efectivo
3 Security Myths about the Cloud Debunked
According to Informationweek, 81% of business owners say security is their top concern when it comes to the cloud. But businesses can rest assured that the cloud is just as secure as on-premise...
https://www.liferay.com/blog/current-experiences/3-security-myths-about-the-cloud-debunked
3 Ways Digital Transformation Enables B2B2C
When it comes to selling products, it’s traditionally gone that you can only choose to sell to other businesses or directly to customers. But, technology has given way to more options where...
https://www.liferay.com/blog/customer-experience/3-ways-digital-transformation-enables-b2b2c
¿Qué es el B2B2C?
B2B2C... un momento, ¿hay más? A pesar de que tradicionalmente los negocios pueden haber seguido los modelos B2B o B2C, hay otro modelo de negocio que ha ganado terreno en nuestra era digital:...
https://www.liferay.com/blog/customer-experience/que-es-el-b2b2c
O que é B2B2C?
B2B2… tem mais do que isso? Ainda que as empresas tradicionais se encaixam em modelos B2B ou B2C, existe um outro modelo de negócio que tornou-se dominante na era digital-first: B2B2C.   O que é...
https://www.liferay.com/blog/customer-experience/o-que-e-b2b2c
Wie Integration die Kosten senkt und die Effizienz steigert
Ein einfaches CMS mag zu Beginn Ihres Unternehmens ausreichend gewesen sein. Mit dem Wachstum des Unternehmens, stieg auch die Anzahl der Systeme, Technologien und Anwendungen, die Sie verwenden....
https://www.liferay.com/blog/current-experiences/wie-integration-kosten-senkt-und-effizienz-steigert
6 Entscheidungskriterien: Braucht mein Unternehmen eine DXP?
Wenn es um interaktive Web-Erlebnisse geht, gelten Digital Experience Platforms (DXP) als Zukunftstechnologie schlechthin. Anders als klassische Content-Management-Systeme sind sie nicht nur auf...
https://www.liferay.com/blog/customer-experience/6-entscheidungskriterien-braucht-mein-unternehmen-eine-dxp-
5 Warnsignale, die anzeigen, dass Sie sich von Ihren Legacy-Systemen trennen sollten
Mehr als 80 Prozent der Führungskräfte sind der Meinung: Die meisten Probleme entstehen durch nicht miteinander kommunizierende IT-Systeme. Zeitgleich fehlt aber oft die Bereitschaft oder...
https://www.liferay.com/blog/liferay-experience/5-warnsignale-sich-von-ihren-legacy-systemen-zu-trennen
Die 5 Moments of Truth in der Customer Journey erkennen und verbessern
Eine Customer Journey setzt sich aus vielen verschiedenen Berührungspunkten (Touchpoints) zusammen, bei denen ein Kunde auf unterschiedliche Weise mit einer Marke in Kontakt kommt. Diese Punkte...
https://www.liferay.com/blog/customer-experience/die-5-moments-of-truth-in-der-customer-journey-erkennen-und-verbessern-1
3 consideraciones clave para saber si desarrollar internamente o invertir en un software de portal
Para que los equipos de TI ofrezcan las mejores soluciones de portal a sus clientes, socios, agentes y empleados, tienen que valorar cuidadosamente cómo estructurar la mejor solución y preguntarse:...
https://www.liferay.com/blog/current-experiences/3-consideraciones-clave-para-saber-si-desarrollar-internamente-o-invertir-en-un-software-de-portal
Liferay DXP als Content Management System: Tipps & Tricks, Video-Tutorials
Digital-Experience-Plattformen gelten allgemein als Nachfolger von klassischen Content-Management-Systemen. Dabei bringen DXPs wie zum Beispiel Liferay DXP auch Content-Management-Funktionen “out...
https://www.liferay.com/blog/liferay-experience/liferay-dxp-als-content-management-system-tipps-tricks-video-tutorials
¿Qué es B2B2C?
B2B2… espera, ¿hay más? Aunque las empresas tradicionalmente se clasifican en modelos B2B o B2C, hay otro modelo de negocio que ha tomado más dominio en la era digital-first: el B2B2C. ¿Qué es...
https://www.liferay.com/blog/customer-experience/-que-es-b2b2c
2021 – das Jahr in Zahlen
2, 0, 2 und 1 – vier Ziffern, die zusammen die Zahl 2021 ergeben und für ein turbulentes, unerwartetes und doch hoffnungsvolles Jahr stehen. Doch mit welchen anderen Zahlen ließe sich das Jahr 2021...
https://www.liferay.com/blog/liferay-experience/2021-das-jahr-in-zahlen
Vienna’s Digital Calling – die Stadt Wien auf dem Weg zur Digitalisierungs-Hauptstadt Europas
Als eine der Vorreiterstädte in Europa setzt Wien in puncto Digitalisierung in vielerlei Hinsicht die Messlatte sehr hoch. Dabei verfolgt die Stadt eine Mission, denn Bürgermeister Michael Ludwig...
https://www.liferay.com/blog/current-experiences/wien-digitalisierungs-hauptstadt-europas
Experiência Digital: O que o LDXC 2019 vai trazer?
O dia 10 de outubro de 2019 marca o lançamento da mais nova conferência da Liferay na América Latina. São Paulo receberá o Liferay Digital Experience Conference, um evento focado nas principais...
https://www.liferay.com/blog/liferay-experience/experiencia-digital-o-que-o-ldxc-2019-vai-trazer-
Apresentando Liferay Commerce 2.0
O Liferay Commerce 2.0 já está disponível e conta com novas funcionalidades que ajudam vendedores B2B a aumentar sua receita através de melhores experiências do cliente. Há muito o que comentar...
https://www.liferay.com/blog/liferay-experience/apresentando-liferay-commerce-2-0
Las metodologías ágiles: Desafíos, aplicación y valor
Más que una tendencia, las metodologías ágiles son necesarias en ambientes donde entregar resultados a los clientes debe ser una tarea contínua para las compañías. Incorporar agilidad a los...
https://www.liferay.com/blog/current-experiences/las-metodologias-agiles-desafios-aplicacion-y-valor
Crea un Site Exitoso con Liferay DXP 7.1
Con el aumento en el número de canales para las interacciones con los clientes, tener un sitio sólido todavía es un aspecto fundamental para la estrategia de marketing y la presencia online de las...
https://www.liferay.com/blog/liferay-experience/crea-un-site-exitoso-con-liferay-dxp-7-1
La Transformación Digital en Chile
Mejorar la experiencia del cliente, traer nuevas perspectivas, innovar en los modelos de negocios son algunos de los impactos de la transformación digital en las organizaciones. En Chile, las...
https://www.liferay.com/blog/current-experiences/la-transformacion-digital-en-chile
Conheça como ChatBots podem ajudar a evitar a evasão de clientes
Ao oferecer uma experiência digital omnichannel, as empresas têm uma nova dimensão de atendimento ao cliente, necessitando serem mais ágeis e precisas na comunicação para gerar valor para seus...
https://www.liferay.com/blog/customer-experience/conheca-como-chatbots-podem-ajudar-a-evitar-a-evasao-de-clientes
Personalized Product Recommendations in Liferay Commerce
For anyone launching an e-commerce site today, personalized product recommendations are an obvious feature to include. However, these automated experiences are not as simple as e-commerce leaders...
https://www.liferay.com/blog/liferay-experience/personalized-product-recommendations-in-liferay-commerce
Introducing Liferay Commerce 2.0: Transform the Way You Sell for B2B
Liferay Commerce 2.0 is packed with new features to help B2B sellers increase their revenue through more engaging customer experiences. Watch our on-demand webinar for a full tour of the new...
https://www.liferay.com/blog/customer-experience/introducing-liferay-commerce-2-0-transform-the-way-you-sell-for-b2b
Como Integrar Marketing e Tecnologia?
DSP, CMS, SEO, RTB, CPM, SSP, CLTV, CTA. As siglas se multiplicam juntamente com o conjunto de possibilidades a serem exploradas pelo marketing digital. "Se antes os profissionais eram guiados pela...
https://www.liferay.com/blog/current-experiences/como-integrar-marketing-e-tecnologia-
Introducing Liferay DXP 7.2: Content, Personalization and Headless
The digital landscape is changing, and businesses with platforms that enable them to work smarter will adapt best. Today we’re excited to introduce Liferay DXP 7.2, digital experience software...
https://www.liferay.com/blog/customer-experience/introducing-liferay-dxp-7-2-content-personalization-and-headless
The Security Pillars Cloud Providers Must Support
Research from analyst firm Wikibon demonstrates that security has remained remarkably stable as the leading impediment to public cloud adoption. This is something I deal with constantly in my...
https://www.liferay.com/blog/current-experiences/the-security-pillars-cloud-providers-must-support
Connecting Your Business Ecosystem with Liferay DXP
In the digital age, the success of a business no longer comes from the efforts of a single business, rather it rests upon the interconnectivity and cooperation within a business ecosystem, a...
https://www.liferay.com/blog/current-experiences/connecting-your-business-ecosystem-with-liferay-dxp
Como a Transformação Digital Acelera a Indústria de Seguros
A indústria global de seguros encontra-se no meio da transformação digital. No cenário atual, as seguradoras tentam aplicar novas tecnologias e formas modernas de fazer negócio em um segmento que é...
https://www.liferay.com/blog/customer-experience/como-a-transformacao-digital-acelera-a-industria-de-seguros
How Agencies Can Enable Citizen Self-Service
The most basic duty of any government agency is to provide services to their citizens. However, citizens are increasingly interested in accessing these services online, instead of having to visit a...
https://www.liferay.com/blog/customer-experience/how-agencies-can-enable-citizen-self-service
Novità di Liferay DXP 7.2: contenuti, personalizzazione e headless
Il panorama digitale sta cambiando e le aziende che hanno piattaforme che consentono loro di lavorare in modo più intelligente si adatteranno meglio alle sfide digitali del futuro. Oggi siamo lieti...
https://www.liferay.com/blog/customer-experience/novita-di-liferay-dxp-7-2-contenuti-personalizzazione-e-headless
A Guide to Headless CMS
In the past, traditional content management systems (CMS) have been an effective system for marketers to manage their content. But as technology transforms and the need for omnichannel marketing...
https://www.liferay.com/blog/customer-experience/a-guide-to-headless-cms
Apresentando Liferay DXP 7.2
O panorama digital está mudando, e as empresas que utilizam plataformas para tornar o seu trabalho mais inteligente são as que irão adaptar-se melhor a esse cenário. Hoje nós estamos felizes em...
https://www.liferay.com/blog/liferay-experience/apresentando-liferay-dxp-7-2
A Guide to Headless CMS
Marketers have been using content management systems (CMS) to manage their online content but the need for omnichannel marketing has turned CMS on its head, literally and has led to the creation of...
https://www.liferay.com/blog/customer-experience/a-guide-to-headless-c-1
Introducing Liferay DXP 7.2: Content, Personalization and Headless
The digital landscape is changing, and businesses with platforms that enable them to work smarter will adapt best. Today we’re excited to introduce Liferay DXP 7.2, digital experience software...
https://www.liferay.com/blog/liferay-experience/introducing-liferay-dxp-7-2-content-personalization-and-headle-1
Novedades de Liferay DXP 7.2: Personalización, contenidos y Headless
El panorama digital está cambiando, y las empresas que cuenten con plataformas que les permitan trabajar de forma más inteligente se adaptarán mejor. Hoy nos complace presentar Liferay DXP 7.2, el...
https://www.liferay.com/blog/liferay-experience/novedades-de-liferay-dxp-7-2-personalizacion-contenidos-y-headless
Motor de Busca em Intranets
A dificuldade na busca em intranets é um desafio comum nas empresas - resultando na perda de produtividade e frustração dos colaboradores. De acordo com um estudo da Nintex, dos 1.000 funcionários...
https://www.liferay.com/blog/liferay-experience/motor-de-busca-em-intranets
Os Prós e Contras de um E-Commerce B2B
Apesar da importância do e-commerce B2B ser bastante conhecida e valorizada, muitos fabricantes e distribuidores ainda estão avaliando os prós e contras de migrar o seu canal B2B para uma solução...
https://www.liferay.com/blog/customer-experience/os-pros-e-contras-de-um-e-commerce-b2b
Cultura DevOps: Armadilhas e Dicas
O que é DevOps? O conceito de DevOps – Development + Operation não é algo novo no mundo do desenvolvimento de software. Esta junção das duas palavras serve para indicar uma (re)união das práticas...
https://www.liferay.com/blog/current-experiences/cultura-devops-armadilhas-e-dicas
Why the Insurance Industry Needs Omnichannel
Think omnichannel is just a tech industry buzzword? Think again. Insurers are increasingly turning to personalized and omnichannel experiences—providing customers with a seamless experience across...
https://www.liferay.com/blog/customer-experience/why-the-insurance-industry-needs-omnichannel
Why the Insurance Industry Needs Omnichannel
Think omnichannel is just a tech industry buzzword? Think again. Insurers are increasingly turning to personalized and omnichannel experiences—providing customers with a seamless experience across...
https://www.liferay.com/blog/customer-experience/why-the-insurance-industry-needs-omnichann-1

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