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Personalized Banking for Up- and Cross-Selling
Back in 2001, research by Bain & Company identified that a 5% increase in financial or banking customer retention can lead to a profit increase of more than 25%. The financial services landscape...
https://www.liferay.com/blog/customer-experience/personalized-banking-for-up-and-cross-selling
Industrial Digital Transformation: Why Use a Digital Experience Platform?
Every industry has a unique relationship with digital transformation, but manufacturing brings truly unrivaled requirements to the table. After all, manufacturers are responsible for creating and...
https://www.liferay.com/blog/current-experiences/industrial-digital-transformation-why-use-digital-experience-platform
5 Ways Order Management Saves Time | Liferay
In today’s complicated ecommerce landscape, managing orders has become an impressive feat for any business, and the pandemic has only accelerated the boom in ecommerce sales. According to Insider...
https://www.liferay.com/blog/current-experiences/order-management
Innovative Student Experiences | Liferay
Universities know they need to undertake digital transformation, both for their own success and for the good of their students. However, it’s often daunting to choose the first step or consider...
https://www.liferay.com/blog/current-experiences/innovative-student-experiences
Migrate Legacy System | Liferay
Although an average financial services organisation is highly focused on customer needs, its legacy systems simply do not provide the flexibility to implement the quality experiences required to...
https://www.liferay.com/blog/current-experiences/migrate-legacy-system
What are the structural barriers to change towards digital public services?
Fallen Behind Around the world, central and local governments are struggling with providing digital public services. To move towards digital-first models, it is necessary to know where to start and...
https://www.liferay.com/blog/current-experiences/what-are-the-structural-barriers-to-change-towards-digital-public-services-
The Role of Technology in Alumni Engagement | Liferay
There are many variables at play in the alumni experience. Some know as soon as they get their degree that they’ll be returning to their university, while others have work or family commitments...
https://www.liferay.com/blog/current-experiences/technology-alumni-engagement
8 Digital Experience Platform Trends to Watch in 2024
We are living through an era of unparalleled digital development, where the latest trends and shifts on the world stage continually disrupt the landscape of digital experiences. 2024 promises to be...
https://www.liferay.com/blog/current-experiences/8-digital-experience-platform-trends-to-watch-in-2024
Maximizing Employee Value at Škoda Auto
Škoda Auto, the Czech carmaker was founded in 1895, when it started making bicycles under the Laurin & Klement brand (named after its founders Václav Laurin and Václav Klement). Their first car was...
https://www.liferay.com/blog/employee-experience/maximizing-employee-value-at-skoda-auto
Can Insurers Overcome Current Challenges with These Industry Trends?
A Shifting Industry Landscape The rate of change for those in the insurance industry has only accelerated over the past few years. Economic disruption, the COVID-19 pandemic, and even global supply...
https://www.liferay.com/blog/current-experiences/can-insurers-overcome-current-challenges-with-these-industry-trends
Top 6 Benefits of Cloud Software Solutions
With economic conditions constantly fluctuating, organizations in every industry must find a way to be agile. For many, the answer rests in technical infrastructure. Solutions that can shift...
https://www.liferay.com/blog/current-experiences/top-6-benefits-of-cloud-software-solutions
Why Low-Code Is Essential for Your Customer Portal Project in 2025
In a digital-first world, your customers have become accustomed to immediate access to information and seamless experiences. They demand quick responses and resolutions to their inquiries or issues...
https://www.liferay.com/blog/customer-experience/why-low-code-is-essential-for-your-customer-portal-project-in-2025
How to Make Client Portals a Competitive Advantage in Financial Services
Self-service client portals offer financial customers convenient 24/7 access to a wealth of information and essential services – all consolidated onto a single, user-friendly platform. This...
https://www.liferay.com/blog/customer-experience/how-to-make-client-portals-a-competitive-advantage-in-financial-services
10 Reasons to Choose Liferay DXP
Note: This article was last updated September 2025. Key Takeaways Customers from around the world choose to use Liferay DXP to build their digital solutions because of the platform's native CMS,...
https://www.liferay.com/blog/liferay-experience/10-reasons-to-choose-liferay-dxp
Rethinking Content Management Systems: How Generative AI and LLMs Are Leading the Way
Generative AI and Large Language Models (LLMs) are playing a revolutionary role in transforming Content Management Systems (CMS). This transformation is more than a mere trend; it represents a...
https://www.liferay.com/blog/current-experiences/rethinking-content-management-systems-how-generative-ai-and-llms-are-leading-the-way
How Integration with GenAI Can Streamline Content Creation in Liferay
With so many great solutions at our fingertips, it’s an exciting time to be working in technology. New Generative AI (GenAI) tools like Google Bard and OpenAI’s ChatGPT are great examples of...
https://www.liferay.com/blog/liferay-experience/how-integration-with-genai-can-streamline-content-creation-in-liferay
Liferay DXP and the Skateboard Platform
What is the skateboard platform? The electric car is rapidly gaining market share in the automotive world. Every manufacturer is working on electrification in fear of being left behind. For the...
https://www.liferay.com/blog/current-experiences/liferay-dxp-and-the-skateboard-platform
How Can You Use ChatGPT to Reduce Costs and Improve Customer Experience in the Automotive Industry?
In recent years, few technology innovations have created the amount of buzz and hype that currently surrounds ChatGPT, the conversational AI created by OpenAi. And it doesn’t take long to realize...
https://www.liferay.com/blog/current-experiences/how-can-chatgpt-reduce-costs-and-improve-customer-experience-in-automotive-industry
5 Signs It's Time to Break Up with Your Customer Portal
1. Your Customer Service Team is Overwhelmed. Customers are submitting more tickets or calls than your customer service team can handle, many of which for what should be straightforward...
https://www.liferay.com/blog/customer-experience/5-signs-it-s-time-to-break-up-with-your-customer-portal
7 Customer Experience trends to expect by 2025 in Financial Services
Business resilience and customer-centric experience are two of the biggest challenges most industries are facing since digitalization became part of our day-to-day routine. The economically active...
https://www.liferay.com/blog/customer-experience/7-customer-experience-trends-to-expect-by-2025-in-financial-services
10 Keys to Building the Public Sector Technology Journey
In a context where the Private Sector is having a great influence on all of us, expectations are rising and we expect to have the same capabilities as citizens, businesses, or public employees in...
https://www.liferay.com/blog/current-experiences/10-keys-to-building-the-public-sector-technology-journey
Foundational Elements for Public Sector Digital Transformation
Public administration recently experienced unprecedented digital acceleration due to the pandemic, which created a period of urgency for the implementation of online services. Now, the challenge is...
https://www.liferay.com/blog/current-experiences/foundational-elements-for-public-sector-digital-transformation
Automated Order Management in B2B Commerce | Liferay
Order management in B2B commerce can be complex, particularly when processes are not automated. Multichannel marketing and keeping up with changing customer demands can prove to be even more...
https://www.liferay.com/blog/current-experiences/automated-order-management-b2b-commerce
Benefits of a DXP 'Best of Breed' Approach | Liferay
IT teams power organisations, being depended on to successfully help digitise their businesses. In turn, tools power IT teams. For IT teams to build effective solutions and efficiently complete...
https://www.liferay.com/blog/current-experiences/dxp-best-of-breed
Personalisation Across Multiple Platforms | Liferay
While research suggests that consumers expect highly personalised experiences, businesses must think on a bigger and more impactful scale in order to retain their customers and continue to generate...
https://www.liferay.com/blog/customer-experience/personalisation-across-multiple-platforms
5 KPIs to Improve Digital Experience | Liferay
All businesses need to have a clear understanding of their customers in order to offer the best possible digital experience. But when you are serving customers digitally, without direct personal...
https://www.liferay.com/blog/customer-experience/kpis-improve-digital-experience
Breaking Barriers: How Low Code is Empowering Business Users in Manufacturing
In today’s highly dynamic and competitive marketplace, it’s crucial for manufacturers to be agile and adaptable in order to succeed. Manufacturing organizations need to be able to respond quickly...
https://www.liferay.com/blog/customer-experience/breaking-barriers-how-low-code-is-empowering-business-users-in-manufacturing
An Insider Look at the Future of Digital Experience in Japan
Note: This interview has been edited and condensed. Following the lift of business travel restrictions in autumn 2022, CEO Bryan Cheung visited the Liferay Japan office in celebration of the...
https://www.liferay.com/blog/liferay-experience/an-insider-look-at-the-future-of-digital-experience-in-japan
Why Enabling Autonomous Maintenance is Critical for Great Aftersales Experiences in Manufacturing
For companies in the manufacturing sector, product alone is no longer a sufficient differentiator. While current B2B preferences are shifting toward a more B2C-like experience, it’s becoming...
https://www.liferay.com/blog/customer-experience/enabling-autonomous-maintenance-critical-for-great-aftersales-experiences-manufacturing
Why Migrating to Liferay DXP from HCL DX Makes Sense For Your Business
In late 2018, when IBM announced it would be selling a large portion of the company’s software portfolio, including WebSphere Portal, to India-based HCL, the move was met with shock by many in the...
https://www.liferay.com/blog/liferay-experience/why-migrating-to-liferay-dxp-makes-sense-for-your-business
Adaptable by Design: Why Composable Architecture Is the Future of IT
Few things are as important for business architecture as flexibility, efficiency, and functionality. Without these elements, business needs can go unmet, and the overall digital experience (both...
https://www.liferay.com/blog/current-experiences/adaptable-by-design-why-composable-architecture-is-the-future-of-it
Why Security Should Be a Business Leader Concern
Security can no longer be an issue only delegated to your IT or SecOps teams. The global average cost of a data breach increased by 2.6% from $4.24 million in 2021 to $4.35 million in 2022,...
https://www.liferay.com/blog/current-experiences/why-security-should-be-a-business-leader-concern
Evolving with the Real Estate Industry: How Liferay DXP Meets Current and Future Needs
Standing out in the real estate industry doesn’t just require embracing new technologies, but a comprehensive digital transformation strategy. How can you implement a successful digital strategy...
https://www.liferay.com/blog/current-experiences/evolving-with-the-real-estate-industry-how-liferay-dxp-meets-current-and-future-needs
Demystifying AI – An Introduction for Enterprises
Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date.   Key takeaways Artificial Intelligence (AI) enables systems to mimic human reasoning and...
https://www.liferay.com/blog/current-experiences/demystifying-ai-an-introduction-for-enterprises
Por qué la seguridad debe preocupar a los responsables de las empresas
El coste medio mundial de una filtración de datos aumentó un 2,6%, pasando de 4,24 millones de dólares en 2021 a 4,35 millones en 2022, lo que representa un riesgo constante e importante para la...
https://www.liferay.com/blog/current-experiences/por-que-la-seguridad-debe-preocupar-a-los-responsables-de-las-empresas
7 Reasons Why Our Customers Choose Liferay DXP
Note: This article was last updated Oct 2025. Key Takeaways Over 1200+ customers around the world use Liferay DXP as the single platform to streamline their tech stack, as its native capabilities,...
https://www.liferay.com/blog/liferay-experience/7-reasons-why-our-customers-choose-liferay-dxp
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AGIA Speeds Up 300+ Client Websites' Time to Market
Liferay Solutions Ready to see what Liferay can do? Insurance Use Cases Customer Portals Intranets Implementation AGIA Affinity offers insurers and member benefits associations and organizations...
https://www.liferay.com/resources/case-studies/agia
Building a COVID-19 Resource Site in Just Two Weeks
Challenges 2 Weeks to roll out new intranet 100+ Documents created 95,000 Page views Background Despite the difficulties encountered, the team got the new site up and running in just two weeks and...
https://www.liferay.com/resources/case-studies/covid-resource-site
Tag Makes B2B Ordering Easier with Self-Service with Liferay
Results Implementation We have successfully implemented an e-commerce experience into the B2B space in which we operate. Clients manage their own ordering, which has removed a significant cost for...
https://www.liferay.com/resources/case-studies/tag

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