Decrease support costs and improve user satisfaction with self-service that empowers users to independently find what they need.
Liferay Digital Experience platform
Support and Empower Your Users with Self-Service
Reduce Support Calls with Intuitive Self-Service
It shouldn’t require a call or email for users to access their account information or important documents. Give users access to the documents they need and allow them to update their own personal information using an intuitive, secure self-service portal.
Empower Your Users to Independently Resolve Their Concerns
With a comprehensive knowledge base, your users can get answers to their questions on-demand without having to contact support. They can also access user forums to get answers from other visitors with similar questions.
Streamline Processes to Help Users Get What They Need Fast
Allow your users to submit a support ticket, pay their bills, or check the status of an issue online by unifying all your internal service and payment systems in one portal.
Featured Support Capabilities
Liferay can help you empower your users with self-service.