How Liferay Helps Manufacturers Automate Business Processes
With a customer portal built on Liferay you can easily automate business processes. For example, Liferay’s powerful, out of the box tools help you make warranty claims processing as quick, flexible and efficient as possible by:
Utilizing Existing Customer Data
Streamline the claims processing by
auto-filling fields with dataon the customer and their purchased products, thereby saving the customers valuable time.
Improving Data Accuracy and Integrity
only information relevant to identify quality issues, like images supporting the claim, increases the efficiency of your support team.
Automate Business Processes and Become a Valued Partner
Manufacturers can rely on Liferay’s powerful
Digital Experience Platform (DXP) to build superior customer portals that vastly enhance the aftersales service experience of your customers. By simplifying complexity, you can reduce the cost-to-serve and ultimately increase revenue by offering the seamless and personalized experiences B2B customers expect. Plus, automating claims processing gets your customers back to being operational quicker, helping you become the vendor of choice for B2B purchasing teams.