Giving new life to their website and adding more self-service capabilities with the help of XTIVIA has already surfaced incredible benefits for Mueller. Corporate Technology Manager Hab Adkins explains, “We regularly hear from customers who share positive feedback about the site and how it helped them refine their ideas into an eventual purchase.”
By allowing customers to explore product offerings, find project ideas, and learn more about the process, customers can become better informed faster, removing roadblocks to making a significant purchase. Mueller has seen a 73% increase in quotes per month, with some months as high as 163%.
Mueller has experienced the following additional benefits post-implementation: