The Customer Portal Platform Truster Across The UK & Ireland
Tailored Search
Results based on users purchase history, user preferences, or profile information.
Integrated Chatbots
Guide users to the product information they need or transfer them to a live rep if needed.
Knowledge Bases
Organize articles, onboarding materials, and frequently asked questions.
User Forums
Help customers find answers and share knowledge with other users.
See How Liferay Delivers Better Customer Experiences
Why Leading Organisations Choose Liferay
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Reduce Customer Effort
Make it easier for customers to find answers, complete tasks and access the services they need through one secure digital experience.
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Improve Operational Efficiency
Automate manual processes, reduce support requests and give your teams more time to focus on higher-value work.
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Deliver Long-Term Flexibility
Build a customer portal that can evolve with your organisation, adapting to new business requirements without replacing existing systems.
Frequently Asked Questions
Liferay DXP enables organisations to build secure customer portals, self-service applications, authenticated experiences, knowledge hubs and digital service portals, all from a single enterprise platform.
Yes. Liferay is designed to integrate with a wide range of enterprise applications, including CRM, ERP, identity management, commerce and other business systems through APIs, connectors and integration frameworks.
Yes. Liferay enables you to deliver personalised content, services and navigation based on user roles, permissions and customer needs, helping create more relevant digital experiences.
