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How Can Content Be Updated Quickly with a Customer Portal?
A customer portal is only as useful as the information it provides. While customers may default to visiting the portal when they have issues or questions, if the information is not current or helpful, then they will have to call a customer service rep to resolve their issues.
Keeping your customer portal updated not only ensures customers get the right information but also relieves that burden from your team. However, your portal may not be set up to allow non-technical users to make changes. See how Liferay DXP provides the tools to empower business users to update their portals, without needing to involve IT.