With an ever-increasing number of channels, it’s easier than ever to reach customers — but how is the quantity of digital touchpoints affecting the quality of your customer experience? The competitive edge pushing companies to new heights is not technology alone, but the way it is leveraged to create powerful customer experiences. Headless architecture, and more specifically, a headless content management system, is the leverage businesses need so as to rise to the occasion. In this eBook we will cover:
- What is headless architecture?
- How a headless CMS can improve the customer experience.
- The capabilities and limitations of headless technology.
- Why this may be your future-proof solution for leveraging content.