L'82% dei consumatori afferma che risolvere rapidamente i problemi è il fattore n. 1 per raggiungere un'ottima CX.
Il 40% dei consumatori preferisce il self service rispetto al contatto umano.
Il 55% dei clienti considera i portali self-service online difficili da usare .
Equip Agents for Long-Term Success
Enable agents, brokers, and partners to share and collect data to deliver personalized quotes and increased operational efficiency through a consolidated location.
Jumpstart Your Solution
Liferay helps you jumpstart the creation of an agent portal solution with our Agent Portal Service Provider Package, then further tailor according to your needs with our Global Services team’s years of expertise.
Accelerate Existing Channels and Retain Competitive Edge
Manage Multiple Insurance Lines Effectively manage multiple insurance lines and books of businesses with a contextualized dashboard and policy administration analytics and data.
Easily Cross-sell and Upsell Easily identify cross-sell/upsell opportunities with real-time notifications and in-context analytics.
Find Revenue Expansion Opportunities Quickly understand opportunities for revenue expansion with integrations back to other core insurance platforms that support functions like underwriting and risk/ratings.
See how Britam keeps pace with a changing business environment across its lines of businesses