Entregue Experiências de Autoatendimento Efetivas

Deixe os seus clientes satisfeitos com autoatendimento intuitivo e econômico

Equip Agents for Long-Term Success

Enable agents, brokers, and partners to share and collect data to deliver personalized quotes and increased operational efficiency through a consolidated location.

Impulsione a Adesão ao Autoatendimento

Empodere seus clientes a resolverem seus problemas sem o auxílio de um profissional de atendimento. Com Gestão de Base de Conteúdo nativa, o Liferay ajuda você a entregar um portal de autoatendimento intuitivo que mantém os clientes satisfeitos.

Leia o nosso guia de benefícios do autoatendimento

Unifique os Atuais Pontos de Atendimento aos Clientes

Streamline Workflows

A plataforma API-firt da Liferay torna mais fácil a conexão com seus atuais serviços.

Digitalize the Producer Experience

Utilize Liferay com um repositório de conteúdo único e compartilhe conhecimento consistente ao longo de todos os seus canais.

Reduce Form and Application Complexity

Desenhe formulários de inscrição e experiência de sign up sem utilizar código.

Case Study

See how West Bend was able to reduce the quoting process from an hour to minutes

Accelerate Existing Channels and Retain Competitive Edge

Manage Multiple Insurance Lines

Effectively manage multiple insurance lines and books of businesses with a contextualized dashboard and policy administration analytics and data.

Easily Cross-sell and Upsell

Easily identify cross-sell/upsell opportunities with real-time notifications and in-context analytics.

Find Revenue Expansion Opportunities

Quickly understand opportunities for revenue expansion with integrations back to other core insurance platforms that support functions like underwriting and risk/ratings.

Whitepaper

See how Britam keeps pace with a changing business environment across its lines of businesses

Position Your Agents to be the Future of Customer Experience

Equip Agents

Give agents the information and data they need to work alongside carriers effectively.

Get In-Context Analytics and KPIs

In-context agent and producer analytics and KPIs help agents quickly see actions to take for applications, claims, and policies at a glance.

Maintain and Grow Partnerships

Maintain long-term distribution partnership by improving communication channels with your agents.

Reduce Cost of Supporting Partners

Consolidated access to insurer’s marketing materials, information, and help through tools like a live chat, reduce the cost of supporting your partners.

Case Study

See how West Bend was able to reduce the quoting process from an hour to minutes