Explore the LiferayResource Hub

Blogs Entry · By Mylena Monte On Jun 25, 2025 10:28 AM

A self-service portal can improve customer experience and free up your employees to concentrate on more complex, higher-value tasks. It’s undeniable that there has been a significant shift when it...

Blogs Entry · By Emily Liu On Jun 17, 2021 5:12 AM

Breakups are hard, even when it’s just breaking up with a technology that you’ve come to be comfortable with. Though it isn’t the same as a “traditional” relationship, trying to walk away from an...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:42 AM

COVID-19 has transformed much about the world, but it hasn’t shifted the need for your business to have a strong, resilient, and positive work culture. As businesses grapple with new pressures to...

Blogs Entry · By Emily Liu On Jun 3, 2021 3:07 PM

At Disney, magical experiences and pixie dust are expected, but not at a global B2B enterprise software company. Matt Poladian, VP of People at Liferay, found that spark in unexpected places when...

Blogs Entry · By Emily Liu On Jun 3, 2021 2:32 PM

“You know how mama eagles train their babies to fly? They throw them out of the nest. If they aren’t able to spread their wings to fly, the mother catches them before they crash and repeats the...

Blogs Entry · By Sylvina Luu On Jun 3, 2021 10:44 AM

Employee mental health has long been understood as a vital ingredient in building a healthy and productive workplace. Just as employees need to be physically well to work at their best, poor mental...

Blogs Entry · By Sylvina Luu On Jun 3, 2021 9:54 AM

The key to building relationships with vendors that are mutually beneficial, strong, and durable is being able to provide them with an experience that is always efficient and personalised. Vendor...

Blogs Entry · By Sylvina Luu On May 31, 2021 2:30 AM

There was a time in the past when operational efficiency was the sole concern of manufacturing enterprises. A year into the COVID-19 pandemic, those concerns have only exacerbated, with restricted...

Blogs Entry · By Sylvina Luu On May 31, 2021 2:19 AM

As employees begin going back into the office and other places begin to reopen as normal, workers are not always going to be as enthusiastic for that to happen as their employers might have hoped....

Blogs Entry · By Sylvina Luu On May 20, 2021 12:42 PM

There are significant differences between the purchase journeys of B2C and B2B customers. Self-service is an option that has been around in B2C retail circles for quite some time but up until...

Blogs Entry · By Sylvina Luu On May 20, 2021 12:24 PM

For well over a century, the modern office workplace paradigm has remained unchallenged. While online technologies contributed to a recent rise in the number of freelancers who follow a “work from...

Blogs Entry · By Sylvina Luu On May 13, 2021 11:55 AM

B2B e-commerce businesses are expected to be the biggest area of e-commerce growth in the next four years, with 73% of today’s B2B buyers being millennials who typically prefer online purchasing,...

Blogs Entry · By Sylvina Luu On May 13, 2021 11:30 AM

In 2021, the writing is on the wall for B2B enterprises – survival during a global pandemic requires a digital presence. Business as usual, involving sales reps and face-to-face consultations, will...

Blogs Entry · By Sylvina Luu On May 3, 2021 5:47 PM

In any complex system or entity, there is often a ‘big red button’ - an option that’s typically only considered as a last resort. For most CIOs in charge of e-commerce platforms, this button is...

Blogs Entry · By Sylvina Luu On Apr 28, 2021 2:42 PM

The insurance industry is in the midst of digital transformation, with insurance providers attempting to apply new technology and modern ways of doing business to an industry that is both tightly...

Blogs Entry · By Sylvina Luu On Apr 25, 2021 9:03 PM

E-commerce in manufacturing reflects a paradigm shift from pure transactions to experience-driven commerce. Purchasing parts or products online is nothing new but many of the legacy systems used to...

Blogs Entry · By Sylvina Luu On Apr 22, 2021 4:02 PM

Your partners’ success is your success. By enabling them to more efficiently and effectively reach, communicate with and sell to your clients, you can help your partners grow your business. Key to...

Blogs Entry · By Sylvina Luu On Apr 22, 2021 3:48 PM

According to Gartner, 91% of businesses are engaged in some form of digital initiative. However, many digital projects often fall into the category of digital optimisation which isn’t sufficient...

Blogs Entry · By Sylvina Luu On Apr 15, 2021 1:59 AM

Imagine being a mom-and-pop store somewhere in a mid-sized town in America in the early eighties. Now suddenly a huge mall opens up at the other end of town. Kind of stress-inducing, isn’t it? We...

Blogs Entry · By Sylvina Luu On Apr 15, 2021 1:10 AM

Australian workers, on average, go through five to seven career changes in their lifetime and there have been recent shifts towards a more flexible employment market, with more temporary staff,...

Blogs Entry · By Sylvina Luu On Apr 8, 2021 12:49 PM

In light of recent world events, many retail businesses have needed to adapt and migrate to online operations in order to stay relevant. With B2B buyers’ expectations significantly influenced by...

Blogs Entry · By Sylvina Luu On Apr 8, 2021 12:37 PM

As a result of the global pandemic in 2020, the workplace has changed drastically. With many employees being made redundant and companies forced to move their employees to remote work, there has...

Blogs Entry · By Emily Liu On Mar 31, 2021 9:09 AM

Manufacturers are all too accustomed to change. Over the past decade, the industry has been faced with disruption from big data, Industry 4.0, and now, COVID-19. And while it seems like...

Blogs Entry · By Sylvina Luu On Mar 25, 2021 10:24 AM

Recent trends in digital content and customer experience have seen the marketing technology (MarTech) stack grow in both capabilities and complexity. Solutions such as a digital experience platform...

Blogs Entry · By Sylvina Luu On Mar 25, 2021 10:18 AM

The B2B commerce landscape has shifted dramatically over the recent years and there has been a significant increase in the adoption of digital platforms. With the growing need to tailor the user...

Blogs Entry · By Emily Liu On Mar 24, 2021 5:43 AM

Note: This article was last updated September 2025. Key Takeaways DXPs (Digital Experience Platforms) emerged due to the need for both CMS and portal functionality to meet changing customer...

Blogs Entry · By Emily Liu On Mar 26, 2021 9:44 AM

It’s dangerous to go on your journey to deliver excellent digital experiences alone! Take this list and analysis of the major Digital Experience Platform (DXP) vendors to guide your exploration. A...

Blogs Entry · By Sylvina Luu On Mar 17, 2021 8:39 PM

Imagine if your employees came together to share knowledge on their areas of expertise, offered to dive deep into their skill sets, and constantly helped their team to learn and grow. This culture...

Blogs Entry · By Sylvina Luu On Mar 17, 2021 8:11 PM

With the recent challenges brought about the COVID-19 pandemic, companies have been forced to adapt in order to thrive. This has resulted in a growing digital divide between businesses but how can...

Blogs Entry · By Sylvina Luu On Mar 10, 2021 4:17 PM

Increasing employee efficiency leads to greater levels of output with the same amount of resources. This is a key factor in achieving workplace goals and results, helping businesses to reduce...

Blogs Entry · By Sylvina Luu On Mar 10, 2021 3:59 PM

User experience (UX) incorporates every aspect of the interactions that end users have with a business. With the increasing prevalence of digital devices in the modern world, the ever evolving...

Blogs Entry · By Sylvina Luu On Mar 3, 2021 9:56 PM

Many companies find it difficult to achieve a strong, data-driven culture and aren’t using data as the basis for their decision making. While there are many challenges involved in making this shift...

Blogs Entry · By Sylvina Luu On Mar 3, 2021 9:46 PM

The digital economy has been on the rise for a number of years now, but the COVID-19 pandemic in 2020 saw the adoption of digital solutions accelerate at an exponential rate, with many businesses...

Blogs Entry · By Emily Liu On Feb 24, 2021 8:42 AM

This past year, we’ve had to trade in our commutes to the office and lunch with coworkers for make-shift home offices and loungewear. This mass transition to remote working has forced organizations...

Blogs Entry · By Sylvina Luu On Feb 24, 2021 10:35 AM

While government agencies have not historically been early adopters of technology, many of the recent events have proven that traditional systems of governance may no longer be enough to cope with...

Blogs Entry · By Sylvina Luu On Feb 24, 2021 10:10 AM

Even though traditional intranets have been focused on improving collaboration and communication, especially in light of remote working, intranets can play a key role in increasing employee...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:43 AM

We’re pleased to announce that Liferay has received the highest scores in the 2021 Critical Capabilities for Digital Experience Platforms (DXPs) among evaluated vendors for both B2B and B2E...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:45 AM

Employee engagement can have a tangible impact on your bottom line - from recruitment costs to the experience delivered to your customers, it’s a critical part of any organisation. But how do you...

Blogs Entry · By Sylvina Luu On Feb 2, 2021 2:14 PM

In the late 1960s, the phenomenon we now know so well as the internet was officially born in universities – Stanford and UCLA to be precise. Fast forward to 2020 and educational institutions,...

Blogs Entry · By Emily Liu On Jan 28, 2021 1:48 AM

We’re honored to be recognized again as a Leader in the 2021 Gartner Magic Quadrant for Digital Experience Platforms. This inclusion extends Liferay’s record as the only 11-time Leader since the...

Blogs Entry · By Emily Liu On Jan 28, 2021 6:38 AM

The enterprise cloud computing market has evolved a lot in 2020. Companies are continuing to move workloads from on-premise to the cloud at a rapid pace. At the same time, we see an increase in the...

Blogs Entry · By Sylvina Luu On Jan 27, 2021 8:25 AM

If you’re in the digital space, personalising campaigns is an effective way to get good results. While personalisation can be done in a range of ways, are the results generated worth the amount of...

Blogs Entry · By Sylvina Luu On Jan 26, 2021 3:59 PM

It’s no surprise companies are struggling to connect with customers in the new virtual world that’s been forced upon the workforce due to coronavirus. But how are businesses continuing to connect...

Blogs Entry · By Sylvina Luu On Jan 26, 2021 12:59 PM

The way we conduct business has changed in a drastic way this year as a direct result of the COVID-19 pandemic. While the consumer side of this fundamental shift in behaviour tends to receive the...

Blogs Entry · By Sylvina Luu On Jan 21, 2021 8:27 AM

In today’s competitive commercial environment, organisations across the globe understand the importance of hiring, developing and retaining the talent within their organisation. As CEOs and HR...

Blogs Entry · By Sylvina Luu On Jan 19, 2021 9:45 AM

Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date. Every day, businesses generate massive volumes of data—from emails and chat threads to analytics...

Blogs Entry · By Sylvina Luu On Jan 20, 2021 7:53 AM

As an established digital experience leader, Liferay’s DXP is designed to encourage positive customer experiences. Driving growth, companies across the globe have achieved alignment with Liferay,...

Blogs Entry · By Sylvina Luu On Jan 14, 2021 4:24 PM

Just a few years ago, developing and managing content for a website was a lot simpler. The vast majority of online users were on desktop computers – as a marketer, you could reach everyone using a...

Blogs Entry · By Casey Robilliard On Jan 12, 2021 8:43 AM

If you want to improve customer satisfaction, engagement and retention, it’s crucial that you understand what your product or service can offer and how you're maximising its potential for the...

Blogs Entry · By Sylvina Luu On Jan 14, 2021 11:12 AM

Many companies prioritise the happiness of their customers and use it as an indication of their success, but often neglect the impact employee experience can have on overall customer satisfaction....

Blogs Entry · By Emily Liu On Dec 15, 2020 7:41 AM

When we were looking ahead to the future of B2B customer experience last year, we could have never foreseen the massive changes ahead. Many businesses had to quickly change their entire business...

Blogs Entry · By Emily Liu On Dec 14, 2020 1:43 AM

As we wrap up the year, many of us will not be able to celebrate the holidays as usual: hunting for a carefully hidden elf in our Los Angeles office, cheering with wine and panettone in our...

Blogs Entry · By Emily Liu On Dec 14, 2020 8:58 AM

Personalization is not a new concept; however, it’s one that businesses are expected to deliver and compete on. But now businesses are expected to take personalization to the next level, with...

Blogs Entry · By Emily Liu On Dec 7, 2020 8:15 AM

This year has been difficult for many, but as we eagerly await for better, healthier days to come, we want to take this holiday season to reflect back on the many things we’re grateful for in an...

Blogs Entry · By Emily Liu On Nov 23, 2020 7:46 AM

Across industries 81% of customers attempt to solve their own questions first before reaching out to a live representative, according to Harvard Business Review. What these customers are met with...

Blogs Entry · By Emily Liu On Nov 17, 2020 2:03 AM

What is Digital Self-Service? Digital self-service or self-service is the overarching term for customer service tactics that empower users to independently resolve issues or answer questions...

Blogs Entry · By Emily Liu On Sep 2, 2020 5:12 AM

The early 2000s brought us MySpace, the iPod, and The Lord of the Rings movie franchise. At the same time, one developer would also create a framework that could produce multiple websites in a...

Blogs Entry · By Emily Liu On Oct 8, 2020 5:20 AM

On October 9th, 2018 we published a press release announcing the launch of Liferay DXP Cloud. Since then, a lot of things happened and we are excited to celebrate our 2-year anniversary today....

Blogs Entry · By Emily Liu On Oct 4, 2019 4:46 AM

According to Forrester Research, 57% of B2B executives said that their top planned technology investment was for an e-commerce platform; however, deciding which solution to invest in can be...

Blogs Entry · By Parneet Kaur On Oct 2, 2020 1:11 AM

Does the term “intranet” conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need? According to Forrester, this poor user...