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Liferay DXP Customer Portal Features

In a recent study, 67% of respondents stated that they preferred self-service over speaking to a company representative, yet more than half of customers find online service portals difficult to use. Customers are eager for self-service but they want these features to be effortless and seamless. In order to meet those expectations, companies must invest in and build digital solutions that provide great customer service, allowing the customer to engage on their own terms, anytime, on any channel. Learn more about the key benefits of a customer portal solution built on Liferay DXP, such as:

  • Robust Self-Service Features
  • Personalized Experiences
  • Modern User Interface