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Customer Experience
Why Enabling Autonomous Maintenance is Critical for Great Aftersales Experiences in Manufacturing
By offering online tools for autonomous maintenance, manufacturers can improve their customer's experience and provide them with more control over their equipment.
4 Min Read
30 January 2023
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Customer Experience
19 Stats to Improve B2B Financial Customer Experience in 2022
What can commercial businesses do to retain their clients and extend that customer journey?
2 Min Read
12 May 2022
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Customer Experience
Efficient Spare Part Handling in Manufacturing
Learn how manufacturers can turn spare part handling into a seamless system – with a customer self-service portal.
4 Min Read
9 May 2022
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Customer Experience
3 Tactics for IT Teams to Reduce Customer Service Costs
Here are 3 ways IT teams can cut costs without sacrificing the quality of the experience being delivered. 
2 Min Read
2 May 2022
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Customer Experience
3 Tactics for CX Leaders to Reduce Customer Service Costs
Here are 3 tactics that will help not only reduce cost-to-serve, but also improve the quality of service delivered.
2 Min Read
25 April 2022
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Customer Experience
What Do Great B2B Customer Experiences Look Like?
What actually makes a B2B customer experience great?
2 Min Read
31 March 2022

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Customer Experience
Checklist and Step-by-Step-Guide: Paving Your Way to an Optimal Digital Customer Strategy
Business models of B2B manufacturers are often fairly complex. But developing a digital strategy is entirely achievable.
3 Min Read
21 February 2022
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Customer Experience
Why Customer Experience Transformation Should Happen on Liferay DXP
How can businesses successfully bring customer experience transformation to their organizations? With a powerful platform like Liferay Digital Experience Platform (DXP). 
3 Min Read
8 February 2022
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Customer Experience
Turn Your Onboarding Headache Into The Start of a Great Relationship
How can financial service organizations streamline their onboarding process?
2 Min Read
12 January 2022

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