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Why Enabling Autonomous Maintenance is Critical for Great Aftersales Experiences in Manufacturing
By offering online tools for autonomous maintenance, manufacturers can improve their customer's experience and provide them with more control over their equipment.
4 Min Read
January 30, 2023
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Personalized Banking for Up- and Cross-Selling
What is personalized banking, and how does it create new opportunities for up- and cross-selling? Here are a few key things to know.
5 Min Read
September 16, 2022
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Reducing Costs Through Automated Warranty Claims
Automating warranty claim management enables businesses to streamline this tedious function while reducing manual tasks, increasing accuracy, and minimizing costs.
4 Min Read
August 29, 2022
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Personalizing Customer Experience in Manufacturing: The Why & How
Personalizing customer experience in manufacturing doesn’t have to be complicated. Here’s a look at the why and how to help you get started.
4 Min Read
August 25, 2022
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8 Exceptional Customer Portal Examples
What makes a great customer portal? Read how these companies use different portals to deliver tailored user experiences.
4 Min Read
August 17, 2022
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Self Service Banking: How B2B and B2C Customers See Self Service
How do customers view self service banking? Let’s explore this option from both B2C and B2B perspectives.
6 Min Read
August 8, 2022

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Minimizing Unplanned Downtime: How to Support Your Manufacturing Customers
Your manufacturing customers constantly face unplanned downtime. Help them overcome significant costs by minimizing downtime with a customer portal.
4 Min Read
July 5, 2022
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Buy or Build? Which Customer Engagement Portal is Right for You?
Ready to attract loyal, long-term users? It's time to get a customer engagement portal. Let’s take a look at how..
3 Min Read
June 13, 2022
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Do Administrations and Governments Need to Think about Customer Experience Too?
Is customer experience also important in the public sector? Yes. We explain in this blog.
3 Min Read
June 1, 2022
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3 Examples of Successful Digital Transformation in Manufacturing
3 real-world examples of digital transformation in the manufacturing industry: Airbus, Macdon, Mueller Inc.
7 Min Read
May 20, 2022
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19 Stats to Improve B2B Financial Customer Experience in 2022
What can commercial businesses do to retain their clients and extend that customer journey?
2 Min Read
May 12, 2022
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Efficient Spare Part Handling in Manufacturing
Learn how manufacturers can turn spare part handling into a seamless system – with a customer self-service portal.
4 Min Read
May 9, 2022

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