It’s never easy to say goodbye, especially when it comes to a system that your organization has been using for years. Even though it’s tough to break historical ties with these well-known and adopted systems, they just aren’t going to cut it for what your customers need today.
And you likely are also well aware that for B2B sellers to retain customers and survive amidst changing industry needs, you’ll need to start looking for a modern ecommerce solution that will be able to empower their business to make customer experience their key brand differentiator.A modern ecommerce system must focus on these 4 key capabilities:
- Self-Service Account Management
- Order Management
- Buying Experience
- Product Content Experience
Grab your free copy of this e-book to dive a little deeper into each of these elements and learn how companies with complex B2B commerce needs have leveraged them to increase their bottom line.