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Customer Experience
3 Tactics for IT Teams to Reduce Customer Service Costs
Here are 3 ways IT teams can cut costs without sacrificing the quality of the experience being delivered.
2 Min Read
May 2, 2022
Customer Experience
3 Ways Liferay Makes B2B Ordering Easier for Manufacturers
Make spare parts ordering easier for B2B buyers and increase revenue with Liferay.
2 Min Read
April 29, 2022
Customer Experience
3 Tactics for CX Leaders to Reduce Customer Service Costs
Here are 3 tactics that will help not only reduce cost-to-serve, but also improve the quality of service delivered.
2 Min Read
April 25, 2022
Customer Experience
3 Ways Manufacturers Can Grow Aftersales Revenue
How can manufacturers grow their business and revenue? By tapping into aftersales.
2 Min Read
April 20, 2022
Customer Experience
What Do Great B2B Customer Experiences Look Like?
What actually makes a B2B customer experience great?
2 Min Read
March 31, 2022
Customer Experience
Checklist and Step-by-Step-Guide: Paving Your Way to an Optimal Digital Customer Strategy
Business models of B2B manufacturers are often fairly complex. But developing a digital strategy is entirely achievable.
3 Min Read
February 21, 2022