Liferay Digital Solutions Forum 2017

People make real transformation happen

Learn from HP Enterprise, Forrester and Liferay CEO Bryan Cheung how leading organisations are transforming the way they engage with customers, employees and partners by putting people first.

Join your peers at LDSF UK 2017 to discuss the opportunities & challenges you face, and how the latest strategies and tools can help you make a difference

View our LDSF photo album on Facebook

Presentations and Videos

By clicking on a keynote or lecture, you will be taken to the respective video recording or to the presentation slides.

There are no downloads available for Expert Exchange or Speed Consulting sessions.

9:00

9:00 - 9:30

Registration & Breakfast

(Foyer)

9:30

9:30 - 10:00

Introduction to the Forum

Mike MacAuley, Liferay UK

(Main Stage)

Mike MacAuley

General Manager

Liferay UK

Mike MacAuley is Liferay’s General Manager for the UK and Ireland. He has been a pioneer in the development of online communities for business since the 1990s and is a strong advocate for digital transformation. Mike has a keen interest in new digital business models supported by open, flexible and agile technology.

Introduction to the Forum

10:00

10:00 - 10:30

Are We Still Talking About Digital Transformation?

Bryan Cheung, Liferay Inc

(Main Stage)

Bryan Cheung

CEO and Founder

Liferay Inc

Bryan steers the company's strategic direction and worldwide business development as one of the founders serving with the company since its inception in 2004. Drawing on his technical experience, understanding of customer needs, and a passion for end users, Bryan leads Liferay in its commitment to deliver focused and effective business solutions to its customers and its community.

Are We Still Talking About Digital Transformation?

Session Summary:

Bryan Cheung explores the state of digital transformation and how organisations address the challenges of customer experience and digital operations in his LDSF UK 2017 keynote, and shares the story of local charity Works of Love whom Liferay commissioned to make the conference bags.

10:30

10:30 - 11:15

Public vs Private sector : GDPR’s implications for personal data

Mike MacAuley, Liferay UK

Nicky Stewart, UKCloud

Oz Alashe, MBE, Cybsafe

Óscar Alonso, everis

(Panel Discussion)

Mike MacAuley

General Manager

Liferay UK

Mike MacAuley is Liferay’s General Manager for the UK and Ireland. He has been a pioneer in the development of online communities for business since the 1990s and is a strong advocate for digital transformation. Mike has a keen interest in new digital business models supported by open, flexible and agile technology.

Nicky Stewart

Commercial Director

UKCloud

Nicky is Commercial Director for UKCloud. Nicky is a member of the Cloud Infrastructure Service Providers of Europe Code of Conduct for data protection Task Force. Nicky has taken an active role on the European Commission’s Cloud Special Interest Group and was a member of its data protection Code of Conduct for data protection drafting team. Nicky is also preparing UKCloud for GDPR in May.

Oz Alashe, MBE

CEO

Cybsafe

Oz is CEO and founder of CybSafe, a GCHQ-accredited cloud-based Unified Cyber Awareness Platform that applies psychology and behavioural science to address the human aspect of cyber security. A former UK Special Forces Lieutenant Colonel, he has extensive experience of intelligence insight, complex human networks and the human component of cyber security risk.

Óscar Alonso

Data Management & Analytics Technical Manager at everis

everis

Óscar has 20+ years of experience in technology consulting. He Currently holds the position of leader of innovation & strategy in the Data Management & Analytics business unit in everis Spain. Óscar specialises in Big Data, Analytics, Information Governance, Information Strategy, Information Competency Communities & EU General Data Protection Regulation (GDPR).

Public vs Private sector : GDPR’s implications for personal data

Session Summary:

The General Data Protection Regulation (GDPR) refocuses data management on the protection of EU citizen’s personal data. This introduces new challenges, but also opportunities for organisations to consider how they use personal data and maintain trusting relationships with users of digital services.



This panel, brings together authorities in data management, cyber security, digital design with public and private sector service providers to discuss the practicalities of meeting the legal and ethical obligation of GDPR.

10:30 - 11:15

How to run an agile government project – without casualties

Marian Maas, Worth Systems

(Roundtable)

Marian Maas

Scrum Master

Worth Systems

Marian has been working on digital transformation projects for government and semi-government for almost a decade. Her approach is pragmatic and agile. Common practices in her teams include user centered design and user testing. Making customers feel as part of the team is key to her success.

How to run an agile government project – without casualties

Session Summary:

Marian Maas, Scrum master, Worth Internet Systems will share her experience including the customer, involving the user and embracing 3rd parties to deliver higher value, faster to the Dutch Government's Digitalisation of their Diplomatic Registration System.

10:30 - 11:15

Auto categorization of content with Liferay

Diego Lago, Digirati

(Roundtable)

Diego Lago

Head of User Experience

Digirati

Head of User Experience at Digirati, Diego works with clients to develop content strategies including approaches to information architecture and semantic enrichment. He is particularly focussed on the convergence of user experience with information management. Prior to Digirati, Diego worked for a number of leading Digital agencies applying a broad range of UX practices.

Auto categorization of content with Liferay

Session Summary:

Learn how you can enrich your content by applying and managing metadata within a Liferay environment. We will take you through automatic and semi-automatic processes that save time whilst ensuring quality.
The session will cover how this metadata can be applied for improved search and discoverability of content, traversing content and data silos, and capturing valuable domain knowledge for reuse in different business scenarios.

10:30 - 11:15

Strategies for building mobile experiences with Liferay DXP

Kris Patefield, Liferay UK

(Roundtable)

Kris Patefield

Consultant

Liferay UK

Kris Patefield is Liferay's Pre-Sales Technical Consultant in the UK. Kris has worked in digital transformation technologies as a developer, manager and consultant since 2002. Kris has a keen interest in back-end JAVA service enabled technology mixed with modern front-end design patterns.

Strategies for building mobile experiences with Liferay DXP

10:30 - 11:15

How Liferay DXP helped Degussa Bank become more agile for future transformation

Rene Hengstermann, Prodyna

(Roundtable)

Rene Hengstermann

Senior Liferay Solution Architect

Prodyna

René Hengstermann is Senior Liferay Solution Architect at PRODYNA. He has experience with Liferay since version 5.2.3 EE and is an expert for portals in the insurance and finance context. Furthermore, René is part of the PRODYNA Data Science team and is responsible for trainings around data analytics and machine learning.

How Liferay DXP helped Degussa Bank become more agile for future transformation

Session Summary:

Employee benefits business www.mitarbeitervorteile.de is a subsidiary of Degussa Bank and is one of the market leaders in Germany. The comprehensive self-service platform helps employers to improve employee loyalty and satisfaction through incentives, services and communications. Faced with an ageing PHP-based CMS, the company sought a platform with more flexibility for its future digital transformation plans.

In this round table, Rene will provide an insight into the building blocks and functions that made Liferay DXP an ideal candidate for this challenge, and share some additional use cases where Prodyna has found this platform approach deliver the most value.

10:30 - 11:15

The rock solid Liferay project

Sampsa Sohlman, Liferay Inc

(More London Room)

Sampsa Sohlman

Senior Consultant

Liferay Inc

Sampsa is working as Senior consultant at Liferay. He has worked at Liferay for almost 5 years and within Liferay technology for more than 10 years. Sampsa is passionate about technology around the web. Currently Sampsa is working on pre sales, consulting and trainings. He has been helping many Liferay clients at Europe, US and Middle east.

The rock solid Liferay project

Session Summary:

Liferay's solution is built from Liferay Digital Enterprise and customer specific extensions. In this tech-talk Sampsa will discuss how to implement the most robust possible implementation of Liferay and how to ensure that changes within your solution don't lead to any knock on effects or bugs. Learn how to guarantee the quality of your Liferay implementation with an automated testing strategy.

11:15

11:15 - 11:35

Networking Break

(Foyer)

11:35

11:35 - 12:15

Simon in Dockerland

Simon Smit, Firelay

(More London Room)

Simon Smit

DevOps

Firelay

Simon Smit started his career as a Java developer and is now one of Firelay’s most experienced DevOps. He has worked for Firelay since 2013 and has been exploring innovative technologies ever since. Currently, he specialises in continuous integration. Simon is a familiar face on Liferay conferences and had his fair share of on stage speaker time.

Simon in Dockerland

Session Summary:

At LDSF 2016 Firelay presented what we wanted to do with Docker in the future. Now, we have turned ‘want’ into ‘can’. Firelay delivers Docker in production since the 1st of September 2017. This year Simon will tell you all about our lessons learned from using Docker for local development with Eclipse and bringing it all to production on Kubernetes.

11:35 - 12:15

Go big or go home – How digital transformation is changing the game at HPE

Anne Anderson, Hewlett Packard Enterprise

(Main Stage)

Anne Anderson

Senior Director, Partner Enablement

Hewlett Packard Enterprise

Anne oversees the end-to-end HPE partner experience, driving a closed-loop partner feedback engine to continuously enhance operational business tools and processes and a stable and effective partner ecosystem. Her global responsibilities also include onboarding of all new HPE partners, the HPE Partner Ready Portal and platform, and the HPE Go mobile app.

Go big or go home – How digital transformation is changing the game at HPE

Session Summary:

How do you enable business tools and processes for 170,000 channel partner organizations in 174 countries? How do you interact with over 650,000 individuals across the globe operating in multiple languages and diverse business environments, while still ensuring each has a relevant, targeted experience? These are some of the challenges we have faced at Hewlett-Packard Enterprise (HPE). Our digital partner transformation began in 2014 with the delivery of a dynamic global channel partner portal that was able to meet these challenges. Our continued evolution now includes new mobile partner enablement solutions to engage our partners 24x7 and help them to drive their business on-the-go.

This presentation will explain the HPE transformation journey, our take on the key enablers and decision points, outline the latest developments and share suggested approaches.

12:15

12:15 - 13:00

From Zero to Production in 1 Conference Session with WeDeploy

Milen Dyankov, Liferay Inc

(More London Room)

Milen Dyankov

Senior Consultant

Liferay Inc

Milen is a Developer Advocate at Liferay and focuses on Java and OSGi Platform. He is passionate about designing and building software as well as helping others design and build good software! For over 15 years in the industry he has developed, designed or consulted on various Java EE solutions for leading European companies (mostly in the finance and telecommunications industry).

From Zero to Production in 1 Conference Session with WeDeploy

Session Summary:

NoSQL, Serverless, DevOps, Social Auth, ... Developers these days want to forget about infrastructure and simply build great scalable apps quickly. This just got easier and I'll prove it to you by live coding an application that you can interact with during the talk (bring your laptop and/or smartphone). While having fun playing with what I code, you'll learn how to easily build any web application - from simple SPAs trough a full micro-service architecture to complex enterprise applications.

12:15 - 13:00

How to succeed in large scale implementations: An NHS Story

Paul Mollahan, Digirati

(Roundtable)

Paul Mollahan

Services Director

Digirati

Paul is the Services Director at Digirati and has been with the organisation since 2003, he has led on all of Digirati's Liferay projects in recent years in the commercial and public-sector domains including projects for Wood Mackenzie, Bristol City Council and NHS Electronic Staff Records. Paul provides oversight and governance for the Digirati team on these projects and knows what it takes to succeed.

How to succeed in large scale implementations: An NHS Story

Session Summary:

This session will discuss the key challenges involved in the implementation of a large scale HR portal implementation delivered for the NHS using Liferay. We will discuss the approaches we took to address these challenges and highlight some lessons learned.
We will invite you to join and discuss your own project challenges and attempt to answer them in the context of our experiences during this and other recent implementations.

12:15 - 13:00

Banking on digital success – how will companies win the battle for customer engagement?

Andy Thompson, Sandstone

Aurelie L'Hostis, Forrester

(Panel Discussion)

Andy Thompson

General Manager EMEA

Sandstone

Andy Thompson is Sandstone Technology’s General Manager for EMEA. He has held a range of technical and business roles in his 12 years at Sandstone and is overseeing significant growth in Sandstone’s EMEA business. Andy is a strong advocate for building better banking experiences for both customers and staff and is spearheading the strategic DXP focus across the global group.

Aurelie L'Hostis

Analyst Serving digital Business Strategy Professionals

Forrester

Aurélie L’Hostis is an analyst serving Digital Business Strategy Professionals at Forrester, where she specializes in digital business strategy for retail banks. Her research concentrates on how digital technologies are affecting consumers' behavior, expectations and transforming banks and their business models.

Banking on digital success – how will companies win the battle for customer engagement?

Session Summary:

How can companies rethink the way they use digital channels to engage with customers? Where should you start, who needs to be involved and what tools should we be looking at?

New business ecosystems are building from digital partnerships that are driven by customer expectations and enabled by APIs that threaten to leave legacy-ridden businesses behind. Fintech and Insurtech innovators are muscling in on customer relationships with new digital experiences and propositions that put value, convenience and relevance first. Disruptive advances in machine learning and data analytics offer new opportunities, but digital channels continue to proliferate beyond mobile into IoT, AR and voice with far reaching consequences.

This panel, hosted by Forrester analyst Aurelie L'Hostis, will discuss the strategies and key technology pillars businesses are adopting as their foundation to transform customer experiences.

12:15 - 13:00

KHub Live: Digital Transformation in Local Government Knowledge exchange

Liz Copeland, Knowledge Hub

(Roundtable)

Liz Copeland

Head of Customer Insight & Engagement

Knowledge Hub

Liz has over 10 years’ experience in leading online collaboration and knowledge sharing projects within and for the public sector. She manages the Knowledge Hub, a growing digital community of more than 160,000 members that enables public, not-for-profit and private sector professionals to come together to share knowledge, insight, experience and best practice.

KHub Live: Digital Transformation in Local Government Knowledge exchange

Session Summary:

Connect with peers from local government to share knowledge, approaches and models for digital transformation in local government in this special roundtable organised by Liferay in collaboration with the Knowledge Hub team.
Agenda to include: Building user engagement, Justifying investment and ROI, How to make friends and influence people and Choosing the right technologies for your needs

12:15 - 13:00

Case Study: Building a Platform Business with Liferay

Robin Wolstenholme, Liferay UK

Mick Saunders, Park Group

(Roundtable)

Robin Wolstenholme

Senior Marketing Specialist

Liferay UK

Robin leads Liferay’s marketing in UK & Ireland. When he’s not organizing events or talking to customers, he’s a passionate technologist with a deep interest in the technology choices that help businesses improve the way they serve their customers. He is leading the Liferay Insurance Platform Snapshot, which will be shared at LDSF UK and will chair the Financial Services panel.

Mick Saunders

Head of Web Development

Park Group

Mick is Head of Web Development at Park Group Plc. He has been delivering transactional eCommerce websites since 2002 and working with Liferay since 2010. Mick embraces the challenges of meeting the omni-channel expectations of today’s impatient, device savvy consumer in a world of increasing security and regulatory constraints.

Case Study: Building a Platform Business with Liferay

Session Summary:

Learn how organisations such as Park Group are building new business models and increasing their agility by applying platform capabilities such as reusable back end integrations, multi-site, APIs and omni-channel engagement at scale.

12:15 - 13:00

Upgrading to Liferay DXP - The pain and the gain

Kris Patefield, Liferay UK

(Roundtable)

Kris Patefield

Consultant

Liferay UK

Kris Patefield is Liferay's Pre-Sales Technical Consultant in the UK. Kris has worked in digital transformation technologies as a developer, manager and consultant since 2002. Kris has a keen interest in back-end JAVA service enabled technology mixed with modern front-end design patterns.

Upgrading to Liferay DXP - The pain and the gain

Session Summary:

Kris Patefied will explore the new features of Liferay DXP, explain how they help build improved digital experiences faster and talk through best practice in preparing for migration.

13:00

13:00 - 14:20

Networking Lunch

(Foyer)

14:20

14:20 - 15:05

The Road To Digital Experience Success In Financial Services

Aurelie L'Hostis, Forrester

(Main Stage)

Aurelie L'Hostis

Analyst Serving digital Business Strategy Professionals

Forrester

Aurélie L’Hostis is an analyst serving Digital Business Strategy Professionals at Forrester, where she specializes in digital business strategy for retail banks. Her research concentrates on how digital technologies are affecting consumers' behavior, expectations and transforming banks and their business models.

The Road To Digital Experience Success In Financial Services

Session Summary:

Today, digitally-empowered customers demand consistent and contextual experiences across channels and touchpoints, yet digital business strategies, teams, and technologies often reinforce silos across a customer’s journey. Delivering meaningful digital experiences requires both customer experience and operational excellence. Join Aurélie L’Hostis to understand how leaders in financial services are reinventing their firms from their customers’ perspective and digitising their business strategy to keep pace with customers’ expectations.

14:20 - 15:05

Planning a successful DXP upgrade: Practical advice and lessons learned from doing it for real

Matt Fulford, PFIKS

(More London Room)

Matt Fulford

CTO & Chief Architect

PFIKS

Matt is the CTO and Lead Architect for PFIKS, and is a true advocate for open source technology. He's been working with Liferay for almost 10 years, and has been involved with many successful Liferay implementations in both the UK public and private sectors.

Planning a successful DXP upgrade: Practical advice and lessons learned from doing it for real

Session Summary:

Upgrading to Liferay DXP brings a number of exciting features but also new challenges. This session will take you through solutions to commonly confronted issues based on real life experience, including techniques for identifying causes and providing resolutions, and tips for speeding up the process.

15:05

15:05 - 15:50

Liferay Commerce: A Preview of Our Upcoming Features

Ed Chung, Liferay Inc

(Roundtable)

Ed Chung

VP Product Management

Liferay Inc

Ed has been with Liferay since 2005 and has managed many of Liferay's strategic accounts. His work has included development of enterprise portal strategy, business process analysis, and business process re-engineering. Ed has extensive experience around the overall design, development, and implementation of internet, intranet, and extranet solutions.

Liferay Commerce: A Preview of Our Upcoming Features

Session Summary:

Liferay has been used quite successfully in both customer portal and marketing websites, but this session will show how to implement a next generation commerce solution that will complete the customer journey in a single, unified platform with the new Liferay Commerce.

Ed Chung, VP Product Management will discuss how the convergence in B2B and B2C commerce expectations can be met using Liferay DXP and answer your questions.

15:05 - 15:50

Making collaboration work – building a social knowledge sharing platform with Liferay DXP

Liz Copeland, Knowledge Hub

(Roundtable)

Liz Copeland

Head of Customer Insight & Engagement

Knowledge Hub

Liz has over 10 years’ experience in leading online collaboration and knowledge sharing projects within and for the public sector. She manages the Knowledge Hub, a growing digital community of more than 160,000 members that enables public, not-for-profit and private sector professionals to come together to share knowledge, insight, experience and best practice.

Making collaboration work – building a social knowledge sharing platform with Liferay DXP

Session Summary:

Knowledge Hub is a global public service community of over 160,000 members that enables people to connect, share knowledge and experience, learn from each other and inspire innovation and new ways of working across the public sector and beyond.
Join Liz Copeland from Knowledge Hub and Matt Fulford from PFIKS to find out more about their experiences developing Knowledge Hub and to discuss the successes and challenges of building and running a large social collaboration platform.

15:05 - 15:50

Liferay as headless CMS for AR/VR environments

Fernando Domínguez Salvador, everis

(More London Room)

Fernando Domínguez Salvador

Digital Experience Manager

everis

Fernando has been working in everis' Digital Experience practice for 12 years and has been on projects in several business sectors (Banking, Industry, Public Sector, etc.), Fernando extracts the full potential from Web Content Management, Portals Management, Digital Marketing technologies and applying many project management methodologies like Scrum, and engineering best practices.

Liferay as headless CMS for AR/VR environments

Session Summary:

In the current state of development of AR/VR technologies, we strongly believe that AR/VR will finally become mainstream in the next few years. Therefore, it’s now a great time to explore how to effectively bring these capabilities to the Enterprise. AR/VR projects will no longer be top secret projects only affordable by a privileged few. However, these kinds of projects will bring new challenges to the Enterprise. One of the key challenges is whether we can use existing systems to support these projects. Thankfully, Liferay’s current capabilities can help us a great deal in bridging the gap. For this purpose, in everis we’ve developed an Innovation project called “VR Product Catalogue” in which we envision how product catalogues will evolve in the VR context, and we’ve used Liferay as a central piece of the solution architecture.

15:05 - 15:50

DevOps Vs Legacy: Tales from the frontline and strategies for success

Milen Dyankov, Liferay Inc

Rene Hengstermann, Prodyna

Niall O'Grady, QAD

Mick Saunders, Park Group

(Panel Discussion)

Milen Dyankov

Senior Consultant

Liferay Inc

Milen is a Developer Advocate at Liferay and focuses on Java and OSGi Platform. He is passionate about designing and building software as well as helping others design and build good software! For over 15 years in the industry he has developed, designed or consulted on various Java EE solutions for leading European companies (mostly in the finance and telecommunications industry).

Rene Hengstermann

Senior Liferay Solution Architect

Prodyna

René Hengstermann is Senior Liferay Solution Architect at PRODYNA. He has experience with Liferay since version 5.2.3 EE and is an expert for portals in the insurance and finance context. Furthermore, René is part of the PRODYNA Data Science team and is responsible for trainings around data analytics and machine learning.

Niall O'Grady

Web Development Manager

QAD

Niall heads an IT web development team of 9 developers and has been with QAD for 9 years, in their Limerick office in Ireland. He graduated of Computer Systems in UL (2003) and has experience in developing web solutions in other portal technologies (IBM Websphere portal / Opentext portal) and also has experience working with the Google Search Appliance (GSA) platform.

Mick Saunders

Head of Web Development

Park Group

Mick is Head of Web Development at Park Group Plc. He has been delivering transactional eCommerce websites since 2002 and working with Liferay since 2010. Mick embraces the challenges of meeting the omni-channel expectations of today’s impatient, device savvy consumer in a world of increasing security and regulatory constraints.

DevOps Vs Legacy: Tales from the frontline and strategies for success

Session Summary:

DevOps means many things to many people, but delivering software value faster is a priority for every organisation. Developers are driving change from the factory floor with continuous delivery; leading organisations are fostering collaboration from the board, but legacy issues remain a very real challenge for established enterprises.


This panel will focus on strategies for overcoming legacy issues to accelerate digital innovation and collaboration within the business with real world examples.

15:05 - 15:50

Practical approaches to GDPR data management with Liferay

Mike MacAuley, Liferay UK

Dennis Ju, Liferay Inc

(Roundtable)

Mike MacAuley

General Manager

Liferay UK

Mike MacAuley is Liferay’s General Manager for the UK and Ireland. He has been a pioneer in the development of online communities for business since the 1990s and is a strong advocate for digital transformation. Mike has a keen interest in new digital business models supported by open, flexible and agile technology.

Dennis Ju

Product Manager

Liferay Inc

Dennis transitioned into product management after six years as a software engineer at Liferay, Inc. He has had his share of writing good code for bad products and is now redirecting his efforts to understanding how to build good products that matter to people.

Practical approaches to GDPR data management with Liferay

Session Summary:

Discuss your GDPR challenges and questions in this Liferay-focussed roundtable discussion, with the opportunity to learn about forthcoming Liferay product features support and provide feedback to the product team.

15:50

15:50 - 16:10

Networking Break

(Foyer)

16:10

16:10 - 16:40

Liferay RoadMap

Ed Chung, Liferay Inc

(Main Stage)

Ed Chung

VP Product Management

Liferay Inc

Ed has been with Liferay since 2005 and has managed many of Liferay's strategic accounts. His work has included development of enterprise portal strategy, business process analysis, and business process re-engineering. Ed has extensive experience around the overall design, development, and implementation of internet, intranet, and extranet solutions.

Liferay RoadMap

16:40

16:40 - 17:00

Closing Remarks

Mike MacAuley, Liferay UK

(Main Stage)

Mike MacAuley

General Manager

Liferay UK

Mike MacAuley is Liferay’s General Manager for the UK and Ireland. He has been a pioneer in the development of online communities for business since the 1990s and is a strong advocate for digital transformation. Mike has a keen interest in new digital business models supported by open, flexible and agile technology.

Closing Remarks

17:00

17:00 - 18:30

Networking Reception

(Foyer)

Digital transformation is on everybody’s minds. Working for a large university about to embark on a programme of digital transformation I wanted to hear about other people’s experiences.

Claire Kennedy
Web Services Delivery Manager
University College London