The local government for the capital city of Bulgaria, Sofia Municipality, hosts their digital solutions on Liferay DXP.
European City Supports Citizens, Suppliers, Partners, and Employees with a Single Digital Entry Point
8
solutions on liferay dxp
88,000
monthly users
24
districts served
Outline
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Key Takeaways
- Sofia Municipality has built eight digital solutions and counting on Liferay DXP because of the platform’s versatility and out-of-the-box capabilities.
- The portal is highly available and secure, meeting rigorous standards.
- With the flexibility of Liferay DXP, Sofia Municipality has been able to evolve and adapt to new requirements.
About Sofia Municipality
Situated in the Sofia Valley at the foot of the Vitosha mountain, Sofia is the largest city in Bulgaria as well as the capital. Sofia Municipality serves 24 districts that include three additional towns and 34 villages.
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The Goal: One Portal for All Solutions
As the main goal behind a digital transformation initiative, Sofia Municipality wanted to build a single digital portal that would serve as an entry point for citizens, suppliers, partners, and employees. Given the number and variety of users, the task was incredibly complex.
Sofia Municipality needed a platform with functionality for:
- Building multiple sites to cater to different users.
- Organizing complex information and structures.
- Storing thousands of files.
- Encouraging collaboration between multiple business and technical teams.
- Integrating with external tools, applications, and services.
A Story of Continuous Evolution
Sofia Municipality chose Liferay DXP to build a unified portal that would act as a hub for their digital solutions. Not only did Liferay DXP fulfill their complex requirements but the platform also enabled automation of crucial portal administration tasks and sustainability for the long-term as technology that could adapt with their needs over time.
In developing the portal, Sofia Municipality, alongside their Liferay Solution Partner INTEPRO, used out-of-the-box capabilities like site management, digital asset management, and content management.
A dynamic system, the portal has been expanded and upgraded many times and remains highly available and secure.
In developing the portal, Sofia Municipality, alongside their Liferay Solution Partner INTEPRO, used out-of-the-box capabilities like site management, digital asset management, and content management.
A dynamic system, the portal has been expanded and upgraded many times and remains highly available and secure.
Digital solutions hosted on the portal include:
- Sofia Municipality's public website
- The City Council's website
- The tourism website
- The Mayoral website
- A self-service portal
- An intranet for employees
- A site for the privatization fund
- A site for visually-impaired and hearing-impaired citizens
Moving into the Future with Liferay DXP
The digital solutions of Sofia Municipality give 88,000 monthly users access to crucial information and resources including:
- Current events for the city
- Administrative management
- Self-service for citizens and businesses
- Information for tourists and visitors
Sofia Municipality continues to improve their portal as new requirements arise, regularly ensuring that feedback gets incorporated into future changes. This ensures that they can empower the city’s residents, businesses, and employees, all from one platform.
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