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Portal Best Practices

Enterprise portals have reached a level of maturity in today’s software market where it is no longer the technology that inhibits return on investment. Unfortunately, many obstacles to successful solutions persist, chiefly because of the cross-organizational nature of portal business objectives. Portals uniquely sit in the intersection of multiple departments, serving the needs of diverse-and often competing-sponsors. This paper provides some practical insight into how to best manage your portal investment.