The Complete Platform for Tailored Telco Solutions

TELECOM

Make the Smart Call

Leverage Liferay’s powerful out-of-the-box toolset to build superior digital experiences that satisfy the needs of enterprise telco customers and allow you to introduce new services and products quickly.

The Complete Platform for Tailored Solutions

Liferay DXP is a software platform that enables communications service providers to rapidly develop and implement tailored solutions like customer portals, B2B and B2C commerce portals, distributor and supplier portals, websites, and more. Provide your organization with a comprehensive platform and efficient tools to deliver effortless commerce experiences at scale, integrate existing legacy tech, and automate business processes – making you the vendor of choice for your business partners and customers.

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Resilience is Vital

Due to current inflationary pressures it has become vital for communications service providers to increase efficiency and agility. As a telco organization you need to act now and invest in next generation experiences to ensure continuity for your business partners and maintain consistently high sales. Resilient organizations will overcome disruption faster and emerge with an advantage.

Common Telco Solutions

B2B Commerce

Customer Portals

Employee Portals

Distributor & Supplier Portals

Integration Platform

Websites

Liferay’s fully customizable B2B platform for telecom operators simplifies complex B2B requirements by implementing personalized digital self-service experiences.
Provide your customers with a role-based 360-degree view of data and statistics related to orders, tickets and account information. Reduce your cost-to-serve and grow revenue through easy purchasing and support for high order intake. Drive the adoption of your digital sales channels and introduce new products quickly by utilizing Liferay’s powerful commerce capabilities aimed at ensuring a consistent customer experience and increasing customer loyalty.

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Build superior customer experiences and simplify complex B2B requirements by implementing seamless digital self-service experiences and role-based access to increase customer loyalty. With a Liferay customer portal, you can enable your B2B customers to easily manage their accounts, no matter how complex the organizational structure or hierarchy. Empower customers to automate business processes, access information, detailed analytics and reporting, and solve issues without a sales rep. Improving customer experience by offering a single-source-of-truth allows you to command premium pricing, reduce the cost-to-serve, and ultimately increase revenue.

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Improve workforce culture and keep everyone in your organization productive, self-sufficient, and connected with modern intranets and employee portals that enable your workforce to share, collaborate, and communicate on one consistent platform. A flexible intranet built on Liferay allows stakeholders to update news or other information easily, keeping employees updated on the company’s policies and latest news and notifying users about all events and activities related to them.

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Telco supply chains are complex and include physical and virtual products. By equipping your distributors and suppliers with a personalized partner portal, you can offer a seamless digital experience and efficiently manage emerging telecom value-added services, dynamic pricing structures, and enhanced security. Foster an environment of growth, innovation and value creation and support your partners without adding staff. Fast and easy access to critical knowledge and documentation, branding guidance, and product information empowers your partners to optimize their processes and find the right balance between maximizing product availability and reducing costs.

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Extend the value of your legacy IT and continuously improve digital experiences by unifying disparate systems and making them future-proof for innovative technologies like 5G, 6G, Edge Computing, and Networks-and-more-as-a-Service (N+aaS) solutions. Eliminate silos by connecting all your data sources. Easily integrate into backend systems like your ERP, PIM, and CRM to provide a unified view of accurate, real-time data on one platform and continuously improve digital experiences.

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Gain rapid traction with customers and drive more business with beautiful, modern, and immersive web experiences that elegantly showcase your brand and seamlessly connect your distributors, suppliers, and customers to the products, content, and services they need. Liferay’s platform solutions are ideal for complex multi-product, multi-region, and multi-language sites, allowing your organization to quickly adapt to shifting consumer behavior and preferences.

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