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Scaling Digital Touchpoints with Liferay

We need more than a strong CMS. We need a platform that will really let us build our customer touchpoints exactly as we want while giving us the framework to deliver on our digital business goals. This is much more than multiple website replacements, this is a root and branch review of how we do CX.
Steve Weston
Chief Information Officer, Hays PLC
Summary

Key Features

Experience standardisation, personalisation and segmentation, CMS, workflow, site templates, content targeting.

Challenges

  • Time-to-market
  • Scale
  • Multilingual capabilities
  • Fresh, flexible, consistent front-end

Results

Details
Location United Kingdom
Topic Digital Strategy, Customer Experience

Hays is the leading global specialist recruitment group, operating in 33 countries with a net fee income in 2019 of more than £1 billion.

Hays is unique in the world of specialist recruitment due to the scale, balance, and diversity of its business model. It needs technology that can deliver quickly, scale with the growth in its business, and provide a fresh, flexible digital experience for its customers.

Read the case study to find out why Hays chose Liferay to adopt a platforming strategy to deliver 75 websites in 31 countries, focusing on industry-beating digital experience, service scalability and cost-effective delivery.

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Case Study
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