SYDNEY, Australia - (29 July, 2016) - Liferay Australia Pty Ltd, which helps companies to create digital experiences on web, mobile and connected devices, today announced it has signed a partnership withSandstone Technology (Sandstone) a leading provider of Customer Onboarding, Product and Loan Origination, Digital Banking, Mobile Banking and Personal Financial Management solutions.
Liferay's Digital Experience Platform (DXP) and the deployment of Sandstone's Responsive Internet Banking solution, plus the integration of existing systems, enables Financial Services organisations to provide hyper personalised targeted customer experiences throughout the Digital Banking customer journey.
"One of the biggest challenges in delivering exceptional customer experience is the ability to effectively integrate back-end systems, according to Forrester this is the number one technical barrier for digital customer experience initiatives. Our partnership with Sandstone gives organisations the benefits of Sandstone's innovative and tailored solutions backed by Liferay's world leading open source platform and flexible architecture," said Adrian Johnson, General Manager, Liferay Australia Pty Ltd.
As customer’s expectations for more personalised and omnichannel interactions increase, a platform to draw information from each touchpoint can streamline the process of identifying pain points or gaps in communication, which can then be leveraged to improve digital experiences.
"Sandstone and our Financial Services customers across the globe are excited about the opportunity to deliver best of breed digital internet banking experiences for consumers. Leveraging Liferay's Digital Experience Platform, allows our customers to manage their own environment, edit and target content on the fly, exploiting hyper personalisation services and audience targeting. This new platform recognises the importance of providing a superior customer experience across digital channels. Delivering a frictionless omni-channel banking experience is at the core of what we do at Sandstone and this new digital banking platform is truly a powerful proposition for banks and building societies," Sam Plowman, CEO Sandstone Technology.