Whitepaper

6 Must-Have Features for an Insurance Customer Self-Service Portal

Insurance policyholders are increasingly relying on self-service to complete a variety of critical tasks and access useful information to help them determine the best policy that matches their needs.

A self-service portal must go beyond simply enabling customers to pay bills and purchase or upgrade policies. An effective portal must offer carriers features that anticipate customer needs and encourage engagement, such as experience management, a personalized dashboard, and analytics. Today’s best portals are intuitive solutions that empower both carriers and customers. Carriers can establish a long-term customer relationship built on knowledge, loyalty, and trust, while policyholders benefit from a time-saving, intuitive self-service platform that enables them to complete simple tasks.

This whitepaper highlights six features every carrier should expect in a modern customer self-service portal.
Get the Whitepaper
Resource Types
Whitepaper
Solutions
Customer Portal

More Resources

Enterprise Subscription Benefits
Placeholder image
Enterprise Subscription Benefits
Product Info
Enterprise Websites with Liferay DXP Supporting Capabilities and Features
Placeholder image
Product Info
Enterprise Websites with Liferay DXP Supporting Capabilities and Features
E-Book
Streamlining Supplier Management: A Guide to Building an Effective Supplier Portal
Placeholder image
E-Book
Streamlining Supplier Management: A Guide to Building an Effective Supplier Portal
1400 Montefino Avenue
Diamond Bar, CA 91765
USA
+1-877-LIFERAY
Built on Liferay Digital Experience Platform