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Customer Experience
Why Enabling Autonomous Maintenance is Critical for Great Aftersales Experiences in Manufacturing
By offering autonomous maintenance, manufacturers can improve their customers' digital experiences.
4 Min Read
January 30, 2023
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Customer Experience
19 Stats to Improve B2B Financial Customer Experience in 2022
What can commercial businesses do to retain their clients and extend that customer journey?
2 Min Read
May 12, 2022
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Customer Experience
Efficient Spare Part Handling in Manufacturing
Learn how manufacturers can turn spare part handling into a seamless system – with a customer self-service portal.
4 Min Read
May 9, 2022
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Customer Experience
3 Tactics for IT Teams to Reduce Customer Service Costs
Here are 3 ways IT teams can cut costs without sacrificing the quality of the experience being delivered. 
2 Min Read
May 2, 2022
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Customer Experience
3 Tactics for CX Leaders to Reduce Customer Service Costs
Here are 3 tactics that will help not only reduce cost-to-serve, but also improve the quality of service delivered.
2 Min Read
April 25, 2022
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Customer Experience
What Do Great B2B Customer Experiences Look Like?
What actually makes a B2B customer experience great?
2 Min Read
March 31, 2022

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Customer Experience
Checklist and Step-by-Step-Guide: Paving Your Way to an Optimal Digital Customer Strategy
Business models of B2B manufacturers are often fairly complex. But developing a digital strategy is entirely achievable.
3 Min Read
February 21, 2022
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Customer Experience
Why Customer Experience Transformation Should Happen on Liferay DXP
How can businesses successfully bring customer experience transformation to their organizations? With a powerful platform like Liferay Digital Experience Platform (DXP). 
3 Min Read
February 8, 2022
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Customer Experience
Turn Your Onboarding Headache Into The Start of a Great Relationship
How can financial service organizations streamline their onboarding process?
2 Min Read
January 12, 2022

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