Whitepaper

4 Strategies to Improve B2B Customer Experience

Customer experience has become increasingly critical to business success given the proliferation of new technologies, COVID-19, and shifting customer demands.

This whitepaper dives into market trends affecting customer experience, changes to the B2B customer journey, and these 4 strategies to improve B2B customer experience:
  1. Realigning B2B strategies for non-linear customer journeys
  2. Leveraging data to deliver better customer experiences
  3. Optimise sales process and deliver after-sale satisfaction
  4. Use a modern B2B commerce solution
Consigue el whitepaper
Resource Types
Whitepaper
Solutions
Sites e-commerce

More Resources

Información de producto
Rendimiento de Liferay PaaS Estudio comparativo de Liferay DXP 7.4 en Liferay PaaS
Placeholder image
Información de producto
Rendimiento de Liferay PaaS Estudio comparativo de Liferay DXP 7.4 en Liferay PaaS
Podcast Low Code
Placeholder image
Podcast Low Code
Podcast IA en la experiencia digital
Placeholder image
Podcast IA en la experiencia digital