Support Center Hours

Liferay provides support from six Support Centers located across the globe. A customer's designated Support Region is determined by the customer's country of purchase. Each Support Center maintains the following Standard Business Hours, except during observed holidays, for its respective Support Region:

Support Region Support Center Time Zone Standard Business Days Standard Business Hours
United States & Canada United States UTC -8 (PST) or UTC -7 (PDT), as applicable Monday to Friday 8am until 5pm
EMEA Hungary UTC +1 (CET) or UTC +2 (CEST), as applicable Monday to Friday 9am until 6pm
Spain & Portugal Spain UTC +1 (CET) or UTC +2 (CEST), as applicable Monday to Friday 9am until 6pm
South Asia* India UTC +5:30 (India Standard Time) Monday to Friday 9am until 6pm
Latin America Brazil UTC -3 (Brasilia Standard Time) Monday to Friday 9am until 6pm
APAC China UTC +8 (China Standard Time) Monday to Friday 9am until 6pm
Japan Japan UTC +9 (Japan Standard Time) Monday to Friday 9am until 6pm
United States & Canada
Support Center United States
Time Zone UTC -8 (PST) or UTC -7 (PDT), as applicable
Standard Business Days Monday to Friday
Standard Business Hours 8am until 5pm
EMEA
Support Center Hungary
Time Zone UTC +1 (CET) or UTC +2 (CEST), as applicable
Standard Business Days Monday to Friday
Standard Business Hours 9am until 6pm
Spain & Portugal
Support Center Spain
Time Zone UTC +1 (CET) or UTC +2 (CEST), as applicable
Standard Business Days Monday to Friday
Standard Business Hours 9am until 6pm
South Asia*
Support Center India
Time Zone UTC +5:30 (India Standard Time)
Standard Business Days Monday to Friday
Standard Business Hours 9am until 6pm
Latin America
Support Center Brazil
Time Zone UTC -3 (Brasilia Standard Time)
Standard Business Days Monday to Friday
Standard Business Hours 9am until 6pm
APAC
Support Center China
Time Zone UTC +8 (China Standard Time)
Standard Business Days Monday to Friday
Standard Business Hours 9am until 6pm
Japan
Support Center Japan
Time Zone UTC +9 (Japan Standard Time)
Standard Business Days Monday to Friday
Standard Business Hours 9am until 6pm

All support center phone numbers can be found in the Help Center.
*Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka