This European bank upgraded their public websites to Liferay DXP, improving performance, SEO, and stability.
Upgrade Gives ČSOB More Flexibility in Web Content Management
2M
pageviews/month
45%
faster loading time
10%
faster updates
Outline
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Key Takeaways
- With an upgrade to Liferay DXP, ČSOB’s content managers make updates 10% faster.
- The upgrade also included user experience improvements and a new site for a total of 8 public websites hosted on Liferay DXP.
- Reducing custom development with out-of-the-box features ensures smooth future upgrades.
About ČSOB
Established in 1964, Československá obchodní banka (ČSOB) is a universal bank in the Czech Republic that provides products and services to individual, small business, corporate, and institutional clients.
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Challenges and Opportunities
Before becoming a Liferay customer, ČSOB hosted their websites on Microsoft Office Sharepoint. ČSOB decided to switch to Liferay to accomplish these goals:
- Unification of the bank's portal platform
- Better overall portal management
- Redesign of public websites
- More flexibility in tailoring the platform to their specific needs
- Cost reduction
Recently, ČSOB chose to take the next step in their digital transformation journey: an upgrade of their public websites from an outdated version of Liferay to Liferay DXP.
In doing so, ČSOB hoped to improve:
- Site uptime by reducing planned downtimes.
- Go-to-market time for content managers, who dealt with time-consuming workarounds.
- Speed and stability of their websites.
During the Upgrade
ČSOB used a combination of Liferay resources like the Help Center, Liferay Learn, and Global Services in preparing for and executing the upgrade.
Major updates included a completely refreshed user experience and a new site, BE for Investment Funds. ČSOB also reduced the amount of custom development with out-of-the-box features to ensure easier implementation and smooth future upgrades.
Major updates included a completely refreshed user experience and a new site, BE for Investment Funds. ČSOB also reduced the amount of custom development with out-of-the-box features to ensure easier implementation and smooth future upgrades.
Post-Upgrade Results
With the upgrade completed, as the Executive Manager put it, "The public websites now fully reflect the bank's technical needs." Including the new site, ČSOB has 8 public websites hosted on Liferay DXP. These websites serve prospects and clients like retail, entrepreneurs, corporate businesses, private banking individuals, and more.
Moving to the latest version of Liferay DXP has resulted in numerous benefits:
- More flexibility and efficiency for content managers, with updates taking 10% less time
- Faster go-to-market time using an agile release method
- 45% faster loading time and 25% shorter response time for better overall performance
- Higher uptime and 50% reduction in planned downtimes
- Improved SEO on both Google and Seznam
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