Build Digital Experiences,
Your Way
with Liferay DXP
Unparalleled Flexibility: Don’t Settle for Less
Why should you compromise in one of the most critical areas of your business—the digital experience of your users?
Create powerful, security-forward solutions that look and function the way you envision with Liferay, the world’s most flexible Digital Experience Platform (DXP).
But what does flexible actually mean?
Flexible platform architecture.
Our extensible architecture ensures you can mdddeet your unique and evolving business requirements and efficiently integrate existing technologies and data sources.
Flexible out-of-the-box capabilities.
Use our broad range of OOTB capabilities, or easily swap in your preferred technologies thanks to our composable architecture.
Flexible content delivery.
Liferay excels in Headless and Hybrid Headless scenarios—IDC recently named us a Leader among Hybrid Headless CMSes—giving you even more independence over your tech stack.
Flexible deployment.
SaaS, PaaS, on-premise, or personal cloud deployment options enable you to choose how hands-on or off you need to be with the maintenance and updating of your platform.
Flexible user experiences.
Companies can create secure, intuitive, and customized authentication experiences for B2B, B2C, and B2E scenarios.
Don’t compromise on flexibility. Build digital experiences, your way.
What’s in the Box
1,200+ leaders worldwide use Liferay to address pressing business challenges.
Are you looking for enterprise-grade security, scalability, and availability? Avoid the fatigue of selecting multiple solution vendors, and dive right into creating solutions that fit your business:
The Customer Portal.
Addresses rising customer service costs and frustrated customers that put a burden on your internal teams.
The Supplier Portal.
Addresses the limited visibility you have into your back-end supplier management systems and the wasted time dealing with manual, error-prone processes.
The Modern Intranet.
Addresses low employee engagement and dropping satisfaction rates.
The Commerce Site.
Addresses complex B2B buyers’ journeys that you’ve struggled to digitize effectively.
The Enterprise Website.
Addresses the lack of modern website experiences that lead to low website traffic from both prospects and customers.
Keep reading to discover more about just five of the endless solutions you can build on Liferay and how our customers have implemented them in the real world to bring about tangible digital transformation for their businesses and end users—all on one platform.
The Customer Portal
Improve the efficiency of customers and your internal teams using a customer portal that centralizes resources and tools on a single platform.
With a customer portal built on Liferay, you can capitalize on:
Self-service.
Reduce your cost-to-serve with convenient options like order placement, account updates, and secure document retrieval.
Information in one place.
Make answers easy to find using tailored search, integrated chatbots, and knowledge bases.
Onboarding.
Educate and enable customers faster through personalized journeys and process automation.
Integration.
Connect previously disparate systems to create one centralized access point.
Broadcom, a world technology leader in semiconductor and infrastructure software solutions, serves critical markets including data center, networking, software, broadband, wireless, storage, and industrial. With so many customers across so many industries, Broadcom was looking for a personalized customer self-service portal that would bring together product and account resources in one place.
Broadcom’s Liferay-powered customer portal has resulted in the following benefits:
A 66% decrease in clicks and fewer customer support tickets now that resources are consolidated and customers spend less time looking for information.
High availability, with maintenance and upgrades happening in tandem with the live environment.
Increased customer satisfaction ratings because of the streamlined navigation experience and personalized view of purchased products.
Liferay Capabilities That Made This Project a Success
Low-Code: Liferay’s low-code capabilities made leveraging the platform’s many out-of-the-box features easier.
Personalization: Customers can access everything they need via their entitlement-based dashboard.
Search: Customers can quickly find knowledge base and tech docs to solve issues independently.
The Supplier Portal
Simplify supplier management and processes with a supplier portal that acts as a window to your back-end systems.
A supplier portal (or vendor portal) founded on Liferay enables you with effective:
Onboarding.
Shorten and streamline the onboarding process through automated validation methods and step-by-step journeys.
Communication.
Provide just one location for collaboration and communication.
Self-service.
Offer suppliers easy self-service through account management and multi-device support.
Automation.
Digitize and automate processes with custom workflows that can give clarity on actions like purchase order responses or invoice changes.
Performance insights.
Monitor and improve supplier performance with key integrations and SLA definitions, helping you make the right decision about the future of your partnership.
As Europe’s leading premium beauty retailer with over 160,000 beauty and lifestyle products across online shops, a beauty marketplace, and 2,000 stores, Douglas prioritizes a digital-first strategy. Douglas brought that mindset to supplier management once it became clear that previous processes no longer met the requirements of their 800+ suppliers.
After building their supplier portal on Liferay, Douglas has experienced:
Cost savings thanks to automation, including an onboarding process that’s 50% faster.
Improved ROI with Business Intelligence (BI), as the portal communicates BI data from product sales to suppliers.
Digital maturity and future-proofing because of the automation of key business processes used daily.
Faster time-to-market with a cloud DevSecOps infrastructure for smooth and immediate deployments to production.
Liferay Capabilities That Made This Project a Success
Security: Adherence to strict security standards as well as robust identity management and data protection tools ensure that the Douglas portal is protected from potential security threats.
Cloud: Liferay’s flexible cloud solutions shortened time to market since the solution was developed under significant time constraints.
Integration: Douglas used Liferay’s open APIs to integrate the supplier portal flexibly and seamlessly with existing systems (e.g., the BI system).
CMS & DAM: Intuitive user navigation, interconnected communication channels, and central access to all required information and assets improved the user experience.
The Modern Intranet
Create a relevant, dynamic, and collaborative hub that your employees actually want to visit, bringing multiple applications/data sources into one solution to keep everyone self-sufficient, productive, and connected.
Intranets built with Liferay give you the ability to:
Personalize.
Deliver information and pages uniquely customized for your employees using specific roles and permissions.
Share knowledge.
Help employees find crucial resources through straightforward asset management, community-contributed knowledge, and powerful search tools.
Integrate.
Connect to a wide array of commonly used systems like Salesforce, Google Drive, and Microsoft 365.
Make updates.
Keep your intranet current using no-code and low-code tools, so your employees can stay informed.
As the number one tequila company in the world, Jose Cuervo wanted to offer their employees the same superior experience and attention given to their products and customers. This was a problem with the previous intranet platform, which relied on rigid and unstable technology and made it difficult to perform even simple tasks like vacation requests or room reservations.
After moving the intranet onto Liferay, Jose Cuervo has seen benefits including:
Streamlined purchasing experiences that allow employees to shop in three clicks, even taking into account complex employee benefit rules.
Increased employee satisfaction and efficiency with the consolidation of 27 necessary apps in one place.
Improved collaboration between teams in delivering and aligning on a solution that works well for 3,000 people.
Liferay Capabilities That Made This Project a Success
DAM: Jose Cuervo unified information including procedures, applications, agreements, remuneration details, and cafeteria meal plans as well as mission, vision, and value statements into a single hub.
Personalization: The intranet homepage offers personalized experiences, cultural content, and international activities for each user.